top of page

GBS in the Digital & AI Era
Future of Work: An ASEAN Perspective

Join ASEAN’s top Global Business Services (GBS) leaders who are redefining the future of work through digital transformation and AI.


This exclusive white paper, a collaboration between AGOS Asia and Roland Berger unpacks the strategies shaping tomorrow’s GBS landscape.

In the past decade, Malaysia and the wider ASEAN region have witnessed GBS organisations evolve from transactional, efficiency-driven operations into intelligent, data-powered enablers of enterprise value.


Now, with AI accelerating this shift, GBS is poised to play an even broader role as a strategic partner and ecosystem orchestrator.

This report explores:

​​Digital & AI Readiness – How GBS leaders are turning strategy into action

Workforce Transformation – Human-centric skills that thrive alongside AI

Capability Development – Building talent for the next era of work

Backed by insights from industry surveys and interviews, the paper provides practical recommendations to help leaders stay ahead of the AI curve.

Join the companies already leading the way in shaping a future-ready workforce.

Download the report to learn how AGOS Asia and Roland Berger are helping GBS organisations turn AI ambition into actionable results.

in collaboration with - 

RB_Wordmark_Black_Digital (1).png

Enter your details below to unlock the report

bottom of page