
AI-Powered Finance Operations: Building
Agentic Automation Solutions
19 - 20 Jan 2027
Cosmo Hotel, KL
HRDC Claimable
2-day hands-on training where finance operations teams build four working AI workflows: vendor change detection, payment anomaly detection, collection optimisation and credit policy. No coding needed.

Academy
Practical training for GBS and finance teams
Hands-on programmes that help your people run GBS well, work with confidence, and build their own analytics, automation and AI solutions. Choose a track to see its modules.
3 modules
GBS Foundations
Understand how GBS works, and run it well.
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Introduction to Global Business Services
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Operational Excellence
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Service Management in Practice
3 modules
Professional Skills
The everyday skills that make GBS teams effective.
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Problem Solving
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Presentation, Communication & Engagement
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Finance for Non-Finance
5 modules
AI & Digital Capability
Build analytics, automation and AI solutions yourself.
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Building an Analytics CoE
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Copilot in Power BI
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AI-Powered Finance Operations
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Power Platform Foundations
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GBS Workflow Automation
