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AGOS Asia enables finance teams to unlock data-driven insights through advanced analytics, Power BI dashboards, and performance reporting. As GBS experts in Malaysia, we help organizations enhance financial visibility and smarter decision-making. Finance and Business Analytics Reporting and Analytics has always been a key deliverable by the Finance team. This is an area where a significant amount of time is spent in a monthly process of downloading data from different sources, creating macros for countless excel files and “cutting and pasting” data into email updates or a powerpoint presentation. Traditionally, reports have been static where management team will need to “wait” for a financial management information pack to be sent across on a monthly basis. One of the biggest enhancement provided by technology is allowing the reports to be dynamic and instantaneous , leading to faster decision making and supported by transparent data. Key Insights from Finance and Business Analytics There are 3 main objectives in preparing the relevant reports: A. Finance Shared Services Operational Performance For Captive Finance Shared Services, in order to measure its efficiency and effectiveness, the following Key Performance Indicators(KPI) are commonly monitored: These KPIs can be measured against the top quartile performing Captive Finance Shared Services in a benchmarking exercise. In most cases, a huge deviation vs top quartile organisations indicate an inefficient processes which is more manual in nature. Upon stabilisation of a new Captive Finance Shared Services centre, it will be a good option to perform a benchmarking exercise to understand how your Finance Shared Services centre is performing vs others, either within an industry or a geographical area. KPI 1. Payment on Time How is it reported? % of invoices paid on or before its due date What Insights does it provide? • An indicator of the efficiency of the procure to pay process • An indicator on liquidity and strength of cash flow of an organisation KPI 2. Straight Through Processing of supplier invoices How is it reported? % supplier invoices which can be processed by Finance Shared Services team without further clarification or confirmation by the budget holders What Insights does it provide? • An indicator of the efficiency of the procure to pay process • An indicator of compliance to the process by all relevant stakeholders KPI 3. No. of days for month end close How is it reported? Number of days for the monthly financials of an organisation to be ready for publication What Insights does it provide? • An indicator of the efficiency of the record to report process KPI 4. Balance Sheet Reconciliation Performed On Time How is it reported? % of Balance Sheet Reconciliation which are prepared as per deadline What Insights does it provide? • An indicator of the efficiency of the record to report process KPI 5. % of Unapplied Cash How is it reported? % unmatched cash between bank statement and record as per accounting/ERP system What Insights does it provide? • An indicator of the efficiency of the order to cash process • An indicator on liquidity and strength of cash flow of an organisation B. Compliance and Governance In addition, for an improved Compliance and Governance, the following Key Performance Indicators (KPI) are commonly monitored: KPI 1. Purchase Order Compliance Rate How is it reported? % of invoices matched to a valid Purchase Order What Insights does it provide? • An indicator of compliance to procurement policy by the budget holders in procuring for goods/services KPI 2. Quality of Balance Sheet Reconciliation as per agreed standards How is it reported? % of Balance Sheet Reconciliation completed as per standards set by Global Process Owners What Insights does it provide? • An indicator of quality and compliance KPI 3. % of Restrospective Purchase Orders How is it reported? % of Purchase Orders issued after Invoices have been received or work has commence/goods delivered What Insights does it provide? • An indicator of compliance to procurement policy C. Finance and Business Performance In providing value to the business, KPIs which provides insights on productivity and cash flow will be on top of the agenda for Finance Shared Services centres aiming to move up the value curve in providing value add services to their customers. Days Sales Oustanding (DSO) How is it reported? Average number of days for credit sales to be converted into cash What Insights does it provide? • An indicator on liquidity and strength of cash flow of an organisation KPI 1. Days to Pay vs. Payment Term How is it reported? Average days for an organisation to pay its suppliers compared to payment term as provided by suppliers What Insights does it provide? • An indicator on liquidity via early or late payment by an organisation KPI 2. % of actual operating expenditure/budgeted expenditure How is it reported? Total Operating Expenditure ( per type of spend)/ Budgeted Expenditure What Insights does it provide? • An indicator for productivity savings KPI 3. Benefits of Automating Finance Reporting and Analytics A dynamic view Allow time for analysis instead of report preparation Real Time Reporting An impetus to for an organisation data clean up Key Features of an Optimal Finance and Business Analytics Dashboards Easily accessible, via desktop or mobile Self Service and intuitive Ability to pull data from multiple sources Strong Data integrity and accuracy What are the considerations in developing Finance and business Analytics? Prioritisation in KPIs selection Quality of design of the dashboard Quality of data Storage of data- on premise or Cloud? Finance Talent Upskilling The AGOS Advantage for Finance Analytics Our Finance Domain Expertise Utilising our strong Finance domain expertise, we will provide you with options on standard analytics which provides the necessary insights to help run your Finance Shared Services or Finance function efficiently, effectively and in compliance with the required governance. Where relevant, we will assist you on the customisation of the reports and analytics. Our Finance Automation Implementation We have designed 20+ KPI dashboards, consolidated financial statements and integrated with cloud technology. Our Superuser Business Knowledge We have in dept business user knowledge for key ERP systems, procure to pay solutions, finance consolidation and visualisation tools. Our Change Agent Role We offer training on Finance and business analytics to help upskill your Finance talent

We design business and finance processes and implement enterprise resource planning (ERP) for global companies. AGOS Asia is led by Global Business Services (GBS) practitioners with 15+ yrs of experience. Call +60 12-614 8298 or visit our website for more info. ERP What is Enterprise Resource Planning (ERP)? ERP (Enterprise Resource Planning) is a type of software that integrates business processes and mobilizes data throughout an organisation. ERP is widely used by companies across industries to help manage daily business activities, such as financials, operations, commerce, reporting, supply chain, manufacturing, human resources and more. It’s data connectivity extends beyond the ERP system as it also connects data to productivity tools, e-commerce, and customer engagement solutions. A comprehensive ERP system also includes enterprise performance management which is a software to plan, budget, predict, and report organizational financials. In essence, the ERP system connects the network of business functions and data within the network for better insights towards optimizing processes across the entire business. Benefits of ERP Most organisations readily operate with a financial and operational system in place. However, the silo of single business function software’s used by the organizations do not have the capability to go beyond daily business processes nor can they help with prospective business growth. As organisations expand, there is a critical need for a more efficient and effective business system and ways of working. The implementation of ERP systems helps to keep up with these business needs. Today, ERP software’s are widely used to help manage businesses of all sizes and in all industries. How Business Functions Benefit from ERP Ensure Data Connectivity & Integrity ERP systems connect the network of business processes and enable the flow of data throughout. This transparency and availability of an organization’s shared transactional data from direct sources ensures data integrity from a single source of truth, instils accountability of work and eliminates data duplication. Achieve Process Efficiency ERP systems bridge information gaps across various departments within an organisation. This allows managers across the organisation to see a more holistic view of process flows, finances and critical issues. This replaces silo work with a more collaborative business management. Elevate Business Performance ERP solutions that utilize the integration of artificial intelligence (AI) enables organisations to display performance dashboards and extract business insights from operational data. These insights will help enhance the decision making process and reveal ways to improve operational performance going forward. Ensure Business Agility ERP solutions are built to adapt to varying business needs and growth. These solutions offer flexible deployment options and highly customizable software. Most importantly, it builds continuity and resiliency into business processes to proactively prepare for and respond to any operational disruption or market change. ERP Implementation ERP implementation describes the process of planning, organizing and deploying an ERP system to integrate an organisations business functions. A structured and phased approach is important to ensure a successful ERP implementation. Phases of ERP Implementation 6. Support & System Update The agility of ERP systems means that adjustments can be made post deployment to ensure the business achieves the desired benefits in the long run. Post go live, the project team may still be responsible to gather user feedback and update the system accordingly. As new features are added into the system, additional development and configuration, along with new user training may be needed. In terms of system updates, on-premises ERP system will require periodic software updates or hardware upgrades over time while cloud-based ERP system may get software updates automatically. 2. Design The design phase focuses on gathering detailed system requirements to create an ERP solution. It is important to involve users in requirement gathering for a comprehensive first-hand understanding of current workflows on business processes and their gaps. Users will need to sign off the blueprint with all the business requirements confirmed. This will ensure a detailed ERP system design that will improve overall workflow efficiency and productivity. Additionally, involving users in this phase provides insights on resource capabilities, willingness for change and training needs for the new ERP system. A thorough change impact assessment (CIA) and training needs analysis (TNA) enables the project team to design an effective change action plan around users business-as-usual activities. AGOS Asia Offerings Organize and conduct the local process validation workshop Recommend and streamlines the business process during the workshop Review the blueprint 1. Planning Planning for ERP implementation includes setting up a project team and selecting an ERP product based on business needs. It is important to acquire and setup a strong project team to handle various roles throughout the implementation, such as timeline planning, goal setting, software developing, training and communications. When choosing an ERP system, thorough research must be done to select the best fit solution for organisational needs. For example, on-premise ERP system requires buying and installing hardware and software in a readily available data center, while cloud-based ERP system means subscribing to a service provider and accessing the ERP software via the internet. AGOS Asia Offerings Overall Project Management Change Management and Communications High level process understanding and business requirement gathering Source and evaluate the ERP as per business requirements has been gathered. Evaluate the vendor / solution implementor 3. Development Software development involves configuring and customizing the ERP software to support the redesigned processes. Before data migration begins, business users must perform data housekeeping activities to ensure data readiness. Data migration involves extracting, transforming and loading data from existing systems. The data used may require verification and reformatting before they can be migrated. Several data migration loads is the recommended practice to ensure accuracy and completeness. In this phase, the project team should also develop training materials to help users feed the skill gap and adjust to using the new system. AGOS Asia Offerings Coordinate in data housekeeping Coordinate between business users & developers 5. Deployment In preparation for go-live, the project team needs to fix a data migration cut-off date for verification and sign off by business users. System access must also be assigned with correct role profiles. Upon go live, Early Life Support (ELS) should be prepared for any potential issues on system functions or employee navigation. Project teams often create a war room onsite for users to drop in and station nominated change champions within business units during the peak of go-live. The implementation partner also plays a continuous role for troubleshooting needs. Reachability and responsiveness is of the essence during this phase. It is expected that users may take time to adapt to the new system and achieve the anticipated implementation gains. AGOS Asia Offerings Early Life Support coordination and monitoring the status Preparation of Standard of Operating Procedures (SOP) 4. Testing System Integration Testing The testing and development phases may occur concurrently. During development, testers can perform System Integration Testing (SIT) to test specific modules for fixes or adjustments before retesting. SIT focuses on testing the technical performance on the system stability. It is important for the project team to prepare and share comprehensive test scripts. Testing should be done rigorously on the full capabilities of the new ERP system in SIT. User Acceptance Testing After SIT is signed off, User Acceptance Testing (UAT) can begin. UAT focuses on testing system features with various business scenarios. Users also need to ensure system effectiveness from the user experience and user interface perspectives in UAT. In order to test more productively, the project team will also need to prepare a UAT test script and train users on the intended outcome. A UAT monitoring and reposting tool is used to record UAT progress. The test results recorded in this tool is important to track any UAT glitches fixed during UAT and serves as learning points for process management. Upon completion of testing, UAT is signed off by business users. The project team needs to ensure sufficient end user training is conducted and change champions are nominated. A hands-on classroom training enables more focused learning on heavier modules, while an online training platform gives users the option to learn at their own pace and revisit modules when needed. AGOS Asia Offerings Review the UAT test scripts Coordinate UAT Review the training materials 7. Measuring Success The success of an ERP implementation is measured through KPIs and metrics based on the original implementation goals set during the planning phase. Primarily measuring user engagement on how effectively a system is utilized and process efficiencies on how well daily business operations are conducted. This can be seen by assessing the improved productivity levels, quality of work done and overall organisational financial performance. AGOS Asia Offerings Performance and productivity evaluation with existence of ERP Identification of ERP gap and recommendation on alternate solutions The AGOS Advantage for ERP We are a group of Shared Services Practitioners with > 15 years of Finance Shared Services and Shared Services experience. We have been Senior Finance Leadership Team members and have the experience in driving implementation of large scale technology projects such as single instance ERP implementation, finance automation and RPA for Finance for organisations within FMCG, Fintech, pharmaceutical, public sector, shipping, retail clothing and automative Our Finance Domain Expertise We help Finance Shared Services and Chief Finance Officers in readiness activities, blueprinting, implementation and change management for ERP Implementation, Robotics Process Automation (RPA), Automation of Finance Processes and Automation of global Finance consolidation and Finance Analytics. Our Finance Automation Implementation Thus far, we have implemented 60+ Finance related RPA processes, ERP ( Oracle, SAP, Microsoft Dynamics, SAGE) , procure to pay solutions ( Esker, Ariba), visualisation tools, finance consolidation tools. Our Superuser Business Knowledge We have in dept business user knowledge for key ERP systems, procure to pay solutions, finance consolidation and visualisation tools. Our Change Agent Role We are effective change agents for your team in undergoing finance digital transformation. With our experience in managing 300 to 600 staff strength within Global FSS, we are able to bring out the best in the teams we work with.

Advisory Where Clients Usually Start AI GBS Readiness Assessment A focused 4 to 6 week diagnostic that tells you exactly where your GBS function stands before you commit to a bigger AI rollout. It's the same assessment work we already do as part of GBS advisory, scoped specifically around AI readiness. "Most clients treat this as the first real conversation, not a sales pitch." AGOS GBS Advisory Team Process Mining Snapshot A real view of how P2P, O2C and R2R actually run today, not how the org chart says they run. AI Opportunity Scorecard & Maturity Benchmark Where you stand against industry peers, in plain terms a CFO can use in the next budget conversation. Automation Opportunity Heatmap Where automation and AI agents would move the needle fastest, ranked by effort and impact. 12-Month AI Roadmap A sequenced plan for what to fix first, what to automate next, and what to leave alone for now. Start with a Readiness Assessment

We help build finance talent for global companies in Malyasia. AGOS Asia is led by Global Business Services (GBS) practitioners with 15+ yrs of experience. Call +60 12-614 8298 or visit our website for more info. Acquire and Build Talents in Finance Our offerings in acquiring and developing talents in Finance includes: 01. Digital Candidate Assessment Tool for pre-screening of capability of Finance job candidates 02. Digital Talent Assessment Tool to identify capability gap and training needs of finance talents within process, technology and people competencies 03. Capability Benchmarking Report against talents of other FSS Centres in similar industry, locality, geographical region and global centres 04. Learning and Development Courses within AGOS Academy Workshop: GBS Certificate: Shared Services Processes 101 8th April 2022 RSVP Workshop: GBS Finance Fundamentals: P2P Best Practices & Technology Solutions for Analysts 11th & 12th April 2022 RSVP Workshop: GBS Finance Fundamentals: O2C Best Practices & Technology Solutions for Analysts 14th & 15th April 2022 RSVP Introduction to Data Analytics for Finance Shared Services 10th - 12th May 2022 & 23rd May 2022 RSVP Evaluation of RPA Processes and Management of Automation Journey 10th June 2022 RSVP Transforming A Finance Professional to a Business Analyst 13th & 14th June 2022 RSVP Transforming A Finance Professional to a RPA Citizen Developer 15th & 16th June 2022 RSVP 05. AGOS flagship event AGOS GBS Summit

Discover how AGOS Asia has delivered successful GBS and Finance Transformation projects for global clients. Explore ERP implementation, shared services, and digital finance case studies. What It Means How organizations are responding in practice — the decisions made, trade-offs faced, and lessons learned. Finance Shared Services Implementation 1 Explore how AGOS Asia implemented a Finance Shared Services model for a global client in Malaysia. This case study showcases our GBS-led approach to optimizing finance operations and driving transformation results. Finance Analytics Implementation Discover how AGOS Asia implemented a finance analytics solution for a leading GBS client. Learn how data-driven insights improved performance, control, and reporting efficiency. Finance Shared Services Implementation - Design Stage Discover how AGOS Asia designed a Finance Shared Services model for a global client, focusing on governance, process design, and scalability. This case study highlights our GBS-led approach to building an efficient finance delivery framework in Malaysia. Finance Shared Services Implementation 2 Discover how AGOS Asia implemented a scalable Finance Shared Services solution for a multinational client in Malaysia. This case study highlights measurable efficiency gains and GBS-driven finance transformation outcomes. Enterprise Resource Planning (ERP) Implementation See how AGOS Asia implemented an ERP system to streamline finance operations and enable GBS transformation. This case study showcases measurable results in efficiency, integration, and business performance for a global client in Malaysia. Process Improvement for a Global Shipping Agency Explore how AGOS Asia improved finance and operational processes for a global shipping agency. This case study showcases our GBS-driven approach to increasing efficiency, reducing manual tasks, and enhancing financial control.

AGOS Asia empowers finance teams with intelligent automation, RPA, and digital transformation solutions. As Global Business Services (GBS) experts in Malaysia, we help organizations streamline finance operations with future-ready technology. Finance Digital Transformation Need for Digital Transformation in Finance According to the Future Of Jobs Report by the World Economic Forum , Finance roles feature prominently within the top 20 roles to be disrupted by digital transformation and automation. This includes roles such as data entry clerks, accounting and payroll clerks, accountants, auditors and Business Services Managers which have been identified as job roles which are decreasing in demand across industries. 2024 SKILLS OUTLOOK Analytical thinking & innovation Active learning & learning strategies Creativity, originality & initiative Technology design & programming Critical thinking & analysis 6. Complex problem-solving 7. Leadership & social influence 8. Emotional intelligence 9. Reasoning, problem solving & ideation 10. System analysis & evaluation Accounting, bookkeeping & payroll clerks Data entry clerks DECLINING ROLES 75 MILLION Assembly and factory workers Client information & customers service workers Administrative & executive secretaries Business services & administration managers Why is this the case and does this apply to all activities within Finance processes? Top Priorities in Transforming Finance Functions Finance activities can be compartmentalised into low complexity, voluminous and repetitive and higher in complexity and stakeholder engagement required. The activities which are typically called Transactional Finance such as invoice processing, payment, receipts allocation and month end reporting is most susceptible to automation as rules and scenarios can be applied in managing them. It is important to evaluate your Finance function – locally, regionally and globally and understand what activities exist before categorising them in the respective buckets. Key Success Factors 1 Understanding how effective and efficient your Finance function is via a Benchmarking study, with clarity on gaps and action plans 2 Transparent, Up-to-date Standard Operating Procedures (SOP) documentation 3 Availability of process experts who understands the current processes with the ability to propose future processes, enabled by technology solutions 4 Effective change management which is able to successfully communicate the case for change and in embedding the new ways of working 5 Understanding the competency gap, doing a Training Need Analysis within the Finance team is critical to ensure success in understanding and embedding new digital practices Technology Components to Leverage On ERP Enterprise Resource Planning is a suite of integrated applications across various functions such as Sales, Supply Chain, Finance and Human Resources. And ERP system allows an organization to collect, store, manage, and interpret data from many business activities. The current trend with ERP is a move towards cloud based instead of on-premise. Global Finance Shared Services Centres a key partner for organisations to be successful in implementation of either a cloud base or a single instance ERP platform. Business Intelligence and data visualization (data analytics) A critical technology to be mastered by Finance professionals as Finance Data Analytics helps organizations to gain insights into their financial data and implement indicative action to improve performance. Financial Analytics elevate Finance Shared Services professionals to be a valued business partner if the insights are able to drive value such as productivity and cash flow savings. Robotics Process Automation and Artificial Intelligence A software which automate the activities or tasks which are rule based and repetitive, offering a virtual workforce to organisations. The talent can be freed up of manual activities and allowed to focus on higher value add activities, make judgmental calls, handle exceptions and provide oversight. Transactional Finance processes are good candidates for RPA. Process Mining Process mining is a technique designed to discover, monitor and improve real processes by extracting event logs of ERP, with a choice of either real time or otherwise. Benefits of process mining include a factual discovery of process non compliance and financial implication, as well as control gaps. Process mining is now increasing applied within Procure To Pay , Record To Report activities of Global Finance Shared Services and is used to identify bottlenecks, action items and inefficiencies within the process in a tangible way. Blockchain A blockchain is a distributed database which is shared among the nodes of a computer network. This is a newer area for Finance processes application but some Global Finance Shared Services have explore applications within Order To Cash, trade finance, intercompany transactions, and reconciliation. A space to watch in the future. The AGOS Advantage for Digital Transformation We are a group of Shared Services Practitioners with > 15 years of Finance Shared Services and Shared Services experience. We have been Senior Finance Leadership Team members and have the experience in driving implementation of large scale technology projects such as single instance ERP implementation, finance automation and RPA for Finance for organisations within FMCG, Fintech, pharmaceutical, public sector, shipping, retail clothing and automative Our Finance Domain Expertise We help Finance Shared Services and Chief Finance Officers in readiness activities, blueprinting, implementation and change management for ERP Implementation, Robotics Process Automation (RPA), Automation of Finance Processes and Automation of global Finance consolidation and Finance Analytics. Our Finance Automation Implementation Thus far, we have implemented 60+ Finance related RPA processes, ERP ( Oracle, SAP, Microsoft Dynamics, SAGE) , procure to pay solutions ( Esker, Ariba), visualisation tools, finance consolidation tools. Our Superuser Business Knowledge We have in dept business user knowledge for key ERP systems, procure to pay solutions, finance consolidation and visualisation tools. Our Change Agent Role We are effective change agents for your team in undergoing finance digital transformation. With our experience in managing 300 to 600 staff strength within Global FSS, we are able to bring out the best in the teams we work with.

See how AGOS Asia implemented an ERP system to streamline finance operations and enable GBS transformation. This case study showcases measurable results in efficiency, integration, and business performance for a global client in Malaysia. Enterprise Resource Planning (ERP) Implementation Overview of Case Study A popular yogurt franchise brand is fast expanding in the Malaysian market. This food and beverage company has decided to implement enterprise resource planning (ERP) across their retail outlets in Malaysia to improve overall productivity. Challenge To analyse, identify and advise on a ERP software solution whilst ensuring the Business run as usual. Specifically, the AGOS team is requested to deliver the following: 1. ERP Solution Recommendation and Implementation To analyse, consult and advise on the applicable ERP software solution for the company Project Manage the implementation of the ERP software from the company perspective 2. Implementation of Finance Analytics Requirement Gathering & Data Analysis Market Research & Analysis Dashboard preparation & training Solution AGOS Asia has completed a recommendation of the ERP solution and managed the RfP process in the selection of the applicable solution integrator. Project management was also provided to include business process gaps analysis workshop, business requirement gathering with process improvement, blueprint sign-off, transition data readiness, UAT Testing monitoring, Management report design and post go-live support. Outcome The Bill of Material (BOM) calculation was simplified and linked to ERP System and Point of Sale (POS) system. Purchase requisition (PR) to purchase order (PO) workflow approval with delegation of authority (DOA) matrix was also implemented. System management reporting was also implemented, leading to higher transparency of data which aided a faster decision making by management. The AGOS Advantage for Finance Shared Services We are a group of Shared Services Practitioners with > 15 years of Finance Shared Services and Shared Services experience. We have been Senior Finance Leadership Team members and have the experience in developing Target Operating Model and successfully implementing Finance Transformation strategy for MNCs from US, UK, Germany, Japan, Korea. We strengthen the ecosystem offering by providing a ready to execute management team for Finance Shared Services set up in Malaysia and Southeast Asia. Managed large Finance Shared Services team of >100 pax and strengthened the ecosystem offerings by providing a ready-to-execute management team for Finance Shared Services set up in Malaysia and Southeast Asia. Effective change agents for your organisation and team by us “proving” to the team on efficient and effective Finance practices. Strong network with CFOs and Senior Finance Leadership team (Head of FSS, Head of GBS, Head of Finance Transformation) of MNCs in Southeast Asia. Implemented 6 Captive Finance Shared Services setup for global organisations within the Pharmaceutical, Fast Moving Consumer Goods, Chemical , software, irrigation, media industry.

Discover how AGOS Asia implemented a scalable Finance Shared Services solution for a multinational client in Malaysia. This case study highlights measurable efficiency gains and GBS-driven finance transformation outcomes. Finance Shared Services Implementation 2 Overview of Case Study A British multinational information technology consulting company that offers solutions for software design, process, maintenance, training and information flow has decided to set up a Finance Shared Service Center in KL, Malaysia to support the APAC region in the Procure to Pay (“P2P”), Invoice to Cash (“I2C”) and Record to Report ("R2R") functions. Challenge To implement the FSSC to support APAC region for various finance workstreams whilst ensuring business run as usual. Specifically, the AGOS team is requested to deliver the following: 1. Implementation of the FSSC Optimal To Be Processes for P2P, I2C, R2R and Organisation Structure of the FSSC Process Improvement Recommendations Project and Transition Management 2. Implementation of Key Performance Indicators (KPIs) KPI Analysis and Recommendations KPI Technology Solutions with Dashboards for KPI reporting Solution During the implementation of the Shared Service Centre (SSC), the AGOS team developed the global SSC Service Catalogue, which served as a comprehensive reference for stakeholders to ensure clarity and consistency in service offerings. A detailed plan for building the full-time equivalent (FTE) workforce and designing the SSC organisation structure was established. A set of global Key Performance Indicators (KPIs) was agreed upon. These KPIs served as benchmarks for reporting and monitoring the SSC's performance. Furthermore, a KPI Dashboard was developed, providing a centralised and visual representation of key metrics for effective decision-making. The AGOS team also developed the detailed SSC implementation roadmap and project managed the transition, including the knowledge transfer. Outcome APAC SSC implementation was completed within timeline, and all deliverables from project management were delivered. Client Testimony "One of the main value proposition of the AGOS Team is their flexibility and agility- in fine tuning the scope and work and deliverables with changes in requirements and direction throughout the years of the project" The AGOS Advantage for Finance Shared Services We are a group of Shared Services Practitioners with > 15 years of Finance Shared Services and Shared Services experience. We have been Senior Finance Leadership Team members and have the experience in developing Target Operating Model and successfully implementing Finance Transformation strategy for MNCs from US, UK, Germany, Japan, Korea. We strengthen the ecosystem offering by providing a ready to execute management team for Finance Shared Services set up in Malaysia and Southeast Asia. Managed large Finance Shared Services team of >100 pax and strengthened the ecosystem offerings by providing a ready-to-execute management team for Finance Shared Services set up in Malaysia and Southeast Asia. Effective change agents for your organisation and team by us “proving” to the team on efficient and effective Finance practices. Strong network with CFOs and Senior Finance Leadership team (Head of FSS, Head of GBS, Head of Finance Transformation) of MNCs in Southeast Asia. Implemented 6 Captive Finance Shared Services setup for global organisations within the Pharmaceutical, Fast Moving Consumer Goods, Chemical , software, irrigation, media industry.

Advisory AGOS Academy AI-Powered Finance Operations Building Agentic Automation Solutions A two-day, hands-on programme for finance operations teams who want to build AI-powered automation themselves, not just run someone else's. Real labs, real GBS datasets, across Procure-to-Pay, Order-to-Cash and Record-to-Report. Enquire About the Next Cohort Day 1 AI Fundamentals & Procure-to-Pay Language models, memory, prompts and tools that make an AI agent work. Lab: vendor change verification and email risk screening. Lab: payment anomaly detection on live invoice data. Day 2 Order-to-Cash & Record-to-Report Lab: collections prioritisation built on customer payment behaviour. Lab: automated flux and variance analysis with AI-drafted, root-cause commentary.

AGOS Asia Sdn Bhd is a leading Global Business Services (GBS) and Finance Shared Services consulting firm. We help global enterprises transform finance operations, optimize processes, and implement digital solutions for sustainable growth. PROCESS. TECHNOLOGY. PEOPLE Empowering GBS Growth With Talent and Technology Who We Are AGOS Asia is a leading provider of innovative Global Business Services (GBS) solutions, specializing in end-to-end process optimization, digital transformation, intelligent automation, and talent development. With a commitment to excellence and a focus on delivering measurable results, AGOS Asia partners with organizations to streamline operations, enhance service delivery, and drive sustainable business growth. Learn More Our Services Global Business Service Set up A ready-to-run Global Business Services (GBS) management and project team to rapidly and efficiently implement new GBS operations, document standard operating procedures, and drive process improvements for optimized, scalable, and high-performing business services. GBS Setup & Transformation – Feasibility studies, design, and implementation of new Global Business Services (GBS) centers Strategic Consulting – Advisory on service management, governance, and operational excellence Process Optimization – Enhancing efficiency and effectiveness across GBS functions Leadership Coaching – Tailored coaching programs for GBS leaders to drive success SOP Development – Drafting and standardization of operational procedures for consistency and compliance Digital & Finance Roadmaps – Strategic planning for digital transformation and financial process evolution Benchmarking & Best Practices – Comparative studies to align GBS performance with industry standards Learn more Digital Transformation for Global Business Service Strategic Assessment & Implementation of Digital Transformation for GBS, Leveraging RPA, AI, ERP, and Data Analytics RPA Solutions – Evaluation, development, and maintenance of robotic process automation for streamlined operations Data Analytics & Reporting – Development of Power BI dashboards for real-time KPI monitoring and decision-making AI & Business Intelligence – Ongoing development of Fabric, BI, Copilot, and an AI Center of Excellence (CoE) ERP Project Management – End-to-end management and implementation of ERP systems for seamless business integration Learn more Build GBS Talent As Global Business Services (GBS) continue to evolve, so do the skills and expertise needed to drive success. At AGOS Asia, we support organizations in developing and empowering their talent through tailored training, skill assessments, and professional networking opportunities. From identifying growth areas to delivering customized learning solutions, we help teams stay agile and future-ready. Through initiatives like the AGOS Summit, we foster connections and knowledge-sharing, ensuring GBS professionals thrive in an ever-changing business landscape. Talent Competencies Training Need Analysis Recruitment Screening Tools Competency Assessment Tools Learn more GBS Event in Malaysia 300++ Participants AGOS GBS Summit An annual strategy event bringing together Global Business Services of MNCs, medium to large-size enterprise in Malaysia & digital technology leaders in one platform. We discuss and share ways of enabling faster process, people and technological deployment of modern strategy for the new decade. For the past 5 years, the event has served as a remarkable knowledge sharing and networking platform for practitioners; through expert presentations, panel sessions, roundtable discussions and workshops. It provides not only access into the latest developments but insights as well as benchmarking, best-in-class framework and tools to drive enterprise capabilities. View Event Trusted by Our Clients Insights Malaysia's GBS Hub Needs Design, Not Headcount Malaysia built ASEAN's leading GBS hub on labour arbitrage and scale. MIDA's own strategy has already shifted toward design over headcount. Here's what that means for the next decade. The IT Block That's Quietly Killing CFO AI Projects in 2026 A working AI build stalls before launch when Finance and IT never agree on who owns data access and security sign-off. Three questions every CFO should ask before it happens to you. What CFOs Are Actually Measuring When They Approve AI Spend in 2026 Forty percent of ASEAN GBS organisations have implemented AI. Almost none can show the board a number that proves it worked. Here's why implementation and measurement are not the same milestone, and what actually closes the gap. More Insights

AGOS Asia is an Asian-based firm, helping businesses and companies strive towards excellent practices for finance, human resources(HR) shared services, RPA, Artificial Intelligence in Malaysia, Singapore, Indonesia, Vietnam. Join Us Now! Finance Project & Business Analyst Do you want to sharpen your skills as a Finance and Accounting professional, utilising technology where relevant? Would you like to learn to be a value add Finance practitioner in providing insights to our clients, helping them to grow by leaps and bounds? Do you prefer learning and growing within a culture of agility, grit and being a self starter? If so, we want you to join our growing Team to: Work with and be mentored by a group of consultants with deep practitioner experience as CFOs, Head of Global Finance Shared Services Learn and understand Best Practice Finance processes, provide process improvements recommendations, and design robust to-be processes Learn how to project manage Shared Service Center (SSC) transition implementation for our multi-national clients Learn how to evaluate technology, implement and provide business requirements to the tech team, influence and manage people, with the aim of helping our clients take their businesses into the next level Learn an end-to-end cycle of the design, development, deployment and support of Robotic Process Automation (RPA) in operation of wide spectrum of Global Fortune 500 companies and local public listed companies Hybrid working while staying in close collaboration with the AGOS team and our customers. What You Will Be Doing - Primarily: Support in Project Planning & Governance Support in Project Management Finance Processes and Flowcharts documentation for P2P, O2C, R2R Coordinate transition process ( e.g. knowledge transfer process) Prepare presentation materials and support in presentation to the governance team Engage stakeholders and document feedback provided Perform process understanding for RPA processes, design To-Be Processes Design Analytics Dashboards Job Requirements What we would like from you: 3-5 years of working experience Past Audit/Finance Manager /Finance Shared Services experience is a must Involvement in finance transformation project is preferred Experience using Oracle ERP is preferred Experience in Power Bi Dashboards development An overarching desire to develop yourself and move ahead of others Learn fast, think fast and can multitask effectively Self-starter attitude; able to independently deliver work with minimal supervision Agile with a can-do mindset in a fluid and fast-paced environment Excellent command of English, both verbal and written A strong and effective presenter and communicator Ability to manage different stakeholders in driving successful completion of projects Professional qualification in Accounting Please contact us at contact@agosasia.com , visit www.agosasia.com , www.agossummit.com About AGOS AGOS Asia is a specialist consulting group focused on digital transformation, Global Business Services set up and implementation, as well as Finance, Procurement & HR transformation. Empowered by technology and coupled with the team's cumulative experience of more than 60 years, AGOS Asia has enabled Fortune 500/FTSE100 companies in technology implementation, build and manage Global Business Services (GBS) and Finance Shared Services (FSS) in Malaysia and across the region. For further information, please refer to www.agosasia.com , www.agossummit.com Our Team More than 15 year’s experience in Finance Transformation, Finance Shared Services and Global Business Services industry A wealth of Finance Business Partnering, Internal Audit, Corporate Finance, Treasury, Tax, External Audit experience Project Management  Project Migration System Implementation SAP, Oracle system users Training & Development provide Why AGOS Growing and developing with AGOS: Pushing the boundaries on leading edge technology, automation and Robotics to be adopted by organisations Opportunity to work with large, multinational organisations Always on your toes- everyday is a different learning experience! Wide range of experience, with a very diversified portfolio of projects Opportunity to develop your business, Finance , HR, Procurement process experience You will have the opportunity to make positive impact to the community around you Part of a great Malaysian growth story An approved ICAEW Training Employer (ATE) AGOS Asia Values

In Conversation Thoughtful discussions with leaders and practitioners on what’s really working — and what isn’t.