Learn about AGOS Asia, a Malaysia-based consulting firm specializing in Global Business Services (GBS) and Finance Shared Services transformation. With over 15 years of hands-on experience, we help organizations achieve operational excellence through finance innovation. Who We Are We Are AGOS Asia AGOS Asia leverages our deep practitioner experience as a Senior Finance Leadership team in assisting you and your organisation. We undertake client transformations as our own, giving assurance that we are in this together towards improvement and success. AGOS Asia has been recognised as the Top Consulting Firm for Global Business Services (GBS) and Finance Shared Services (FSS) advisory in Asia by Consultancy Asia on 13th April 2023. Read more here Click to play our corporate video Who We Are & What We Do Our Story Our Mission Our Vision We are a fast growing Consulting firm, Empowered by Technology within the Finance and Finance Shared Services Domain To be the No 1. Technology Empowered Consulting Firm for GBS in Asia by 2025 To create insights and value for GBS organisations through: Optimized processes Technology Exploration and Enablement Talent Upskilling Value Proposition of AGOS 1. Deep and comprehensive Finance & Finance Shared Services practitioner experience within Fortune 500 MNCs 2. In complex Finance transformation projects, we see your issues and problems as our own and we are “in this together” in driving success and resolving issues 3. Strong network with CFOs and Senior Finance Leadership team and other FSS talent of MNCs in Asia, Europe and Americas 4. Quick understanding of your business and finance requirements and strong agility in application of new technology in accordance with your requirements 5. We are change agents for your Finance Team History & Milestones 2016 AGOS founded by Joon Teoh 2018 First AGOS GBS Summit 2019 In partnership with UiPath and Softomotive (later Microsoft) for Robotic Process Automation and Microsoft on Data Analytics 2020 Launch AGOS Digital Talent Assessment Tool 2021 Launch AGOS Digital Readiness Assessment Tool 2022 Regional Expansion to Singapore and Philippines 2023 Building COE for GBS Practitioners Team AGOS CEO and Founder Joon Teoh Joon Teoh is a Global Business Services (GBS) and Finance expert. As the CEO of AGOS Asia, Joon primarily provides strategic mentoring & coaching to senior leaders within the shared services industry. Joon is also a speaker for the Malaysian Institute of Accountants (MIA), CFO Forums and the annual AGOS Summit. Joon holds a BSc Econs in Accounting & Finance from the London School of Economics and is a Fellow Chartered Accountant of ICAEW (Institute of Chartered Accountant England & Wales) and Chartered Accountant of MIA (Malaysian Institute Of Accountants). Head of Centre of Excellence YeeLing Kan Yee Ling has over 10 years of strong operational experience in Shared Services management, operations, technology implementation and support. Prior to her current role, she was the Head of Finance Operation Manager in AIA; leading the set up and implementation of AIA Finance Shared Services Hub for P2P, OTC & R2R. Yee Ling is well sought after system trainner (SAP) and she is a super user for the system particularly within accounts payable and general accounting process. Yee Ling is also Lean Sigma, MSP and Prince 2 trained and holds a degree in Business Commerce majoring in Accountancy. AGOS Advisory Board Azlinda Ab Kasim Azlinda is a seasoned professional with over 20 years of experience in GBS. Her career trajectory includes key leadership roles at top-tier GBS organizations such as Zimmer Biomet, GSK, WorleyParsons, driving accountability across Finance and ERP Transformation initiatives. In her current capacity as APAC SSC Director at PageGroup, Azlinda is spearheading the establishment of the new entity in Kuala Lumpur which covers Global Transactional Finance, FP&A, Payroll, People & Culture, Business Technology & Marketing. Azlinda is an active speaker, contributor, and facilitator in the GBS community and is well regarded as a Business Change Expert and People Leader in the industry. Jason Crimson Jason is a Global Business Services (GBS) and Shared Services leader with over 25 years of professional experience across global business services operations within accounting, finance, technology, FMCG, and mining sectors. He held senior leadership roles in MNCs such as PwC, IBM, Kimberly-Clark and BHP. Jason has hands-on experience in leading transformation and operations teams of up to 1500 employees globally, in over 40 countries spread across 6 continents. He is a Fellow of the Association of Chartered Certified Accountants (ACCA, UK) and a member of the Malaysian Institute of Accountants (MIA). Jason is a certified Change Management practitioner, Agile Project Management practitioner, and holds a Change Manager & Agile Project Manager (APMG) certification. He is also a certified coach and a HRD Corporation certified and accredited trainer. Jason is passionate about talent and leadership development and specializes in leadership capability development, organizational development, and personal effectiveness for GBS organizations. Doug Stockton Doug has extensive experience creating Hackett benchmark Upper Quartile Best in Class Finance Hub operations. Within UK, India, Malaysia and across APAC, including global leadership of regional hubs in Costa Rica and Poland, he has successfully launched and transformed finance operations, through to value add expansion, delivering strategically enabled Finance Hubs for Global Multinational Pharma & Medtech Companies. He has delivered transformation projects, including SAP deployment, process, organisational, and culture change. He has worked with peers globally, in a complex matrix organisation, to implement a new global operating model and build high performing teams. Doug is considered a Shared Services Pioneer amongst peers and colleagues in Global Business Services and actively engages in industry forums and networks. AGOS Asia Values Our Footprint Industries Served Pharma FMCG Chemical Work Done Consulting Projects 500+ Roles Created FSS Setup Digital Transformation 30+ Processes Automated Talent Assessment 800+ Reports Created AGOS Summit 750+ Professional Attendees Our Partners Career at AGOS Join AGOS Asia and our team of passionate industry experts in a collaborative and proactive environment Find Openings

AGOS Asia Sdn Bhd is a leading Global Business Services (GBS) and Finance Shared Services consulting firm. We help global enterprises transform finance operations, optimize processes, and implement digital solutions for sustainable growth. PROCESS. TECHNOLOGY. PEOPLE Empowering GBS Growth With Talent and Technology Who We Are AGOS Asia is a leading provider of innovative Global Business Services (GBS) solutions, specializing in end-to-end process optimization, digital transformation, intelligent automation, and talent development. With a commitment to excellence and a focus on delivering measurable results, AGOS Asia partners with organizations to streamline operations, enhance service delivery, and drive sustainable business growth. Learn More Our Services Global Business Service Set up A ready-to-run Global Business Services (GBS) management and project team to rapidly and efficiently implement new GBS operations, document standard operating procedures, and drive process improvements for optimized, scalable, and high-performing business services. GBS Setup & Transformation – Feasibility studies, design, and implementation of new Global Business Services (GBS) centers Strategic Consulting – Advisory on service management, governance, and operational excellence Process Optimization – Enhancing efficiency and effectiveness across GBS functions Leadership Coaching – Tailored coaching programs for GBS leaders to drive success SOP Development – Drafting and standardization of operational procedures for consistency and compliance Digital & Finance Roadmaps – Strategic planning for digital transformation and financial process evolution Benchmarking & Best Practices – Comparative studies to align GBS performance with industry standards Learn more Digital Transformation for Global Business Service Strategic Assessment & Implementation of Digital Transformation for GBS, Leveraging RPA, AI, ERP, and Data Analytics RPA Solutions – Evaluation, development, and maintenance of robotic process automation for streamlined operations Data Analytics & Reporting – Development of Power BI dashboards for real-time KPI monitoring and decision-making AI & Business Intelligence – Ongoing development of Fabric, BI, Copilot, and an AI Center of Excellence (CoE) ERP Project Management – End-to-end management and implementation of ERP systems for seamless business integration Learn more Build GBS Talent As Global Business Services (GBS) continue to evolve, so do the skills and expertise needed to drive success. At AGOS Asia, we support organizations in developing and empowering their talent through tailored training, skill assessments, and professional networking opportunities. From identifying growth areas to delivering customized learning solutions, we help teams stay agile and future-ready. Through initiatives like the AGOS Summit, we foster connections and knowledge-sharing, ensuring GBS professionals thrive in an ever-changing business landscape. Talent Competencies Training Need Analysis Recruitment Screening Tools Competency Assessment Tools Learn more GBS Event in Malaysia 300++ Participants AGOS GBS Summit An annual strategy event bringing together Global Business Services of MNCs, medium to large-size enterprise in Malaysia & digital technology leaders in one platform. We discuss and share ways of enabling faster process, people and technological deployment of modern strategy for the new decade. For the past 5 years, the event has served as a remarkable knowledge sharing and networking platform for practitioners; through expert presentations, panel sessions, roundtable discussions and workshops. It provides not only access into the latest developments but insights as well as benchmarking, best-in-class framework and tools to drive enterprise capabilities. View Event Trusted by Our Clients Insights AI Copilots in Global Business Services: Unlocking Process Efficiency and Smarter Insights in Finance, HR, and Procurement In today’s fast-evolving business landscape, Global Business Services (GBS) organizations are under increasing pressure to deliver not only cost efficiency but also measurable improvements in speed, accuracy, and customer experience. As enterprises in Malaysia and across Asia mature their GBS capabilities, one transformative enabler is emerging: AI copilots . These digital assistants—powered by generative AI, natural language processing, and machine learning—are redefining h Why More CFOs Are Turning to Finance Shared Services for Agility and Insights Discover why CFOs are adopting Finance Shared Services to enhance agility, insights, and performance. AGOS Asia explains how GBS-driven finance models empower smarter decisions and scalable transformation. GBS in Post-Merger Integration: The Critical Engine for Systems Consolidation & Process Harmonization Why GBS Is Essential in PMI Mergers and acquisitions (M&A) are strategic levers for expansion, efficiency, and market growth. However, the true value of any deal is realized not at the signing table—but in the post-merger integration (PMI) phase. In this critical period, organizations must quickly unify systems, align business processes, and scale operations efficiently. Global Business Services (GBS) has emerged as a strategic enabler of post-merger success, with Finance More Insights

In Conversation Thoughtful discussions with leaders and practitioners on what’s really working — and what isn’t.

Discover how AGOS Asia has delivered successful GBS and Finance Transformation projects for global clients. Explore ERP implementation, shared services, and digital finance case studies. What It Means How organizations are responding in practice — the decisions made, trade-offs faced, and lessons learned. Finance Shared Services Implementation 1 Explore how AGOS Asia implemented a Finance Shared Services model for a global client in Malaysia. This case study showcases our GBS-led approach to optimizing finance operations and driving transformation results. Finance Analytics Implementation Discover how AGOS Asia implemented a finance analytics solution for a leading GBS client. Learn how data-driven insights improved performance, control, and reporting efficiency. Finance Shared Services Implementation - Design Stage Discover how AGOS Asia designed a Finance Shared Services model for a global client, focusing on governance, process design, and scalability. This case study highlights our GBS-led approach to building an efficient finance delivery framework in Malaysia. Finance Shared Services Implementation 2 Discover how AGOS Asia implemented a scalable Finance Shared Services solution for a multinational client in Malaysia. This case study highlights measurable efficiency gains and GBS-driven finance transformation outcomes. Enterprise Resource Planning (ERP) Implementation See how AGOS Asia implemented an ERP system to streamline finance operations and enable GBS transformation. This case study showcases measurable results in efficiency, integration, and business performance for a global client in Malaysia. Process Improvement for a Global Shipping Agency Explore how AGOS Asia improved finance and operational processes for a global shipping agency. This case study showcases our GBS-driven approach to increasing efficiency, reducing manual tasks, and enhancing financial control.

Download AGOS Asia’s exclusive white paper on Global Business Services (GBS) in the Digital & AI Era. Explore the future of work in ASEAN, key trends, and strategies shaping tomorrow’s shared services landscape. Deep Dives In-depth analysis, frameworks, and perspectives on operating models, technology, and change. GBS in the Digital & AI Era Future of Work: An ASEAN Perspective Join ASEAN’s top Global Business Services (GBS) leaders who are redefining the future of work through digital transformation and AI. This exclusive white paper, a collaboration between AGOS Asia and Roland Berger unpacks the strategies shaping tomorrow’s GBS landscape. In the past decade, Malaysia and the wider ASEAN region have witnessed GBS organisations evolve from transactional, efficiency-driven operations into intelligent, data-powered enablers of enterprise value. Now, with AI accelerating this shift, GBS is poised to play an even broader role as a strategic partner and ecosystem orchestrator. This report explores: Digital & AI Readiness – How GBS leaders are turning strategy into action Workforce Transformation – Human-centric skills that thrive alongside AI Capability Development – Building talent for the next era of work Backed by insights from industry surveys and interviews, the paper provides practical recommendations to help leaders stay ahead of the AI curve. Join the companies already leading the way in shaping a future-ready workforce. Download the report to learn how AGOS Asia and Roland Berger are helping GBS organisations turn AI ambition into actionable results. in collaboration with - Enter your details below to unlock the report NAME COMPANY COMPANY EMAIL PHONE Submit

Explore expert insights on Finance Shared Services, Global Business Services (GBS), ERP implementation, RPA, and finance transformation strategies by AGOS Asia. What We're Seeing Signals, patterns, and shifts we’re observing across Global Business Services and transformation work. Get the latest news on AGOS Asia and learn more about finance shared services, finance technological implementation and talent development from our deep practitioner experts Choose a category All Posts (85) 85 posts Shared Services (57) 57 posts Technology (41) 41 posts Finance Talent (30) 30 posts CFO Advisory (8) 8 posts AGOS Summit (9) 9 posts Training (5) 5 posts Monstar (4) 4 posts Center of Excellence (CoE) (1) 1 post News Featured (1) 1 post Global Business Services (GBS) (8) 8 posts AI Copilots in Global Business Services: Unlocking Process Efficiency and Smarter Insights in Finance, HR, and Procurement Why More CFOs Are Turning to Finance Shared Services for Agility and Insights Shared Services GBS in Post-Merger Integration: The Critical Engine for Systems Consolidation & Process Harmonization Shared Services AGOS GBS Summit 2025 "Digital Workforce, Global Impact: GBS in the Digital & AI Era" AGOS Summit Beyond SLAs: Why Experience-Level Agreements (XLAs) Are the Future of GBS Performance Technology Malaysia’s Global Business Services Sector Leverage AI To Provide Higher Value Services Shared Services Why Malaysia’s GBS Leaders Must Embrace the Intelligent Enterprise—Now Global Business Services (GBS) Reskilling for Digital Roles: The Key to GBS Transformation in Malaysia Shared Services Co-Creation in GBS: From Service Delivery to Innovation Partner Shared Services 1 2 3 4 5

AGOS Asia helps global companies design, build, and optimize Finance Shared Services in Malaysia. Our 15+ years experience GBS consultants deliver scalable solutions that enhance efficiency, governance, and digital finance transformation. Cut Finance Costs & Boost Efficiency with Finance Shared Services in Asia What is Finance Shared Services? Finance Shared Services (FSS) is a proven operating model that consolidates and streamlines finance processes — enabling organizations to deliver high-quality, cost-effective financial operations at scale. Since the mid-1980s, Fortune 500 leaders like General Electric, Shell, HP, and Procter & Gamble have used FSS to gain competitive advantage. Today, over 80% of Fortune 500 companies operate shared services centers — and the model is rapidly gaining traction among Fortune 1000 firms in Asia. Scope of Finance Shared Services Finance Shared Services commence with transactional activities which have the highest opportunity for standardisation and are voluminous. Within the Finance Shared Services Value Curve, an evolution on the scope of services can be illustrated as follows: Transactional Finance Procure to Pay Order To Cash Record To Report Master Data Management Value Add Finance Product Costing Budgeting & Forecasting Dispute Management & Analysis Tax & Treasury Operations Strategic Finance Finance Controllership Finance Data Analytics Business Data Analytics Activities such as invoice processing, payment for supplier invoices and employee claims are within Procure To Pay, credit collection ( Order To Cash) and reporting and reconciliation ( Record To Report). Finance Shared Services can be further expanded to be a Global Business Services through inclusion of other pillars as below: A fully functioning and optimised Global Business Services will provide the agility which organisations need to scale up rapidly and in navigating the unchartered or choppy waters ahead.. Common reasons in embarking on Finance Shared Services Some of the common reasons for organisations to embark on Finance Shared Services include this being part of a wider Target Operating Model for their business, with an objective of securing further competitive edge and enhancing their leadership position within the industry. Finance Shared Services and Global Business Services is a key enabler for businesses to transform and achieve their new target operating model. Mergers and acquisitions is another impetus for implementation of Finance Shared Services as processes and reporting will need to be standardized and optimized. In addition, the ways of working of the newly merged organisation requires establishment and More and more, in demonstration of their efficiency, agility and ability to provide insights, organisations which are looking towards a listing status or in a funding application process will implement Shared Services in order to deliver the required results. Benefits of Finance Shared Services Increased Effectiveness & Efficiencies Improved Governance & Control Building of a tech savvy & digital Finance talent Greater transparency & insights supported by data Key Considerations in having Finance Shared Services Global Process Owners An organisation should nurture its process experts as a readiness activity prior to implementing a Finance Shared Services. Process experts can be equipped with learning and development opportunities to be a Global or Regional Process Owners, who will then drive standardisation of processes going forward. They are also instrumental in evaluating the required technology to enable the standardised global processes. Single ERP implementation Consideration of a single ERP platform implementation which will provide a platform for greater efficiencies to be realised via the Shared Services strategy. Some organisations will consider this as a good opportunity for transformation with both ERP and Finance Shared Services implementation. Service Management Understanding the importance of managing an effective Finance Shared Services via self-service performance dashboard, key performance indicators and excellent customer engagement. Digitalisation & Automation Readiness in the use of technology in the ways of working within the Finance Shared Services, such as in monitoring and executing projects as well as in automating the core finance and shared services processes. Pros and Cons of Finance Shared Services PROs 1. Increase productivity from better efficiency and effectiveness for the organisation 2. Higher agility in responding towards business needs- either scaling up or wide - geographically 3. Pushing Finance talent to be digitally savvy CONs 1. Lack of understanding of business needs 2. Risk of lower customer centricity Setting up Finance Shared Services in Malaysia According to AT Kearney Global Services Location Index , Malaysia is ranked 3rd in terms of attractiveness in setting up a global services centre, behind China and India. Malaysia is also ranked 2nd in South East Asia and 12th in the world in terms of Ease Of Doing Business and 1st In Asia for Cost of Doing Business. With its multilingual talent and a strong pool of Finance talent in Malaysia equipped with globally recognised professional accounting qualifications, Malaysia is able to offer an attractive value proposition as a location of choice. Multinationals which have chosen to locate and continuously grow their Shared Services in Malaysia include Shell, British American Tobacco, Novartis, Alcon Laboratories and Dell, amongst others. Click here to explore the success pathway for Shared Services Centers (SSCs) - 'How can a new start-up Shared Services Centre achieve successful transformation? The AGOS Advantage for Finance Shared Services We are a group of Shared Services Practitioners with > 15 years of Finance Shared Services and Shared Services experience. We have been Senior Finance Leadership Team members and have the experience in developing Target Operating Model and successfully implementing Finance Transformation strategy for MNCs from US, UK, Germany, Japan, Korea. We strengthen the ecosystem offering by providing a ready to execute management team for Finance Shared Services set up in Malaysia and Southeast Asia. Managed large Finance Shared Services team of >100 pax and strengthened the ecosystem offerings by providing a ready-to-execute management team for Finance Shared Services set up in Malaysia and Southeast Asia. Effective change agents for your organisation and team by us “proving” to the team on efficient and effective Finance practices. Strong network with CFOs and Senior Finance Leadership team (Head of FSS, Head of GBS, Head of Finance Transformation) of MNCs in Southeast Asia. Implemented 6 Captive Finance Shared Services setup for global organisations within the Pharmaceutical, Fast Moving Consumer Goods, Chemical , software, irrigation, media industry. Ready to Transform Your Finance Operations? Name Email Company Position Message Send Thanks for submitting! 📅 [Schedule Your FSS Strategy Call] see how you can streamline processes and scale faster. Ready to Transform Your Finance Operations? Click here to Schedule Your FSS Strategy Call

This training course aims to equip Finance, HR, Procurement, Marketing and other operational roles (non-IT) in the competencies required to build dashboards to drive better generation of insights Data Analytics – Power BI (Beginner to Intermediate) 6 sessions (4 - 8 hours) 8 participants This training course aims to equip Finance, HR, Procurement, Marketing and other operational roles (non-IT) in the competencies required to build dashboards to drive better generation of insights What You'll Learn: 1. Dashboard Technical Functionalities – Power BI 2. Selection & Design of Dashboards 3. Application of learning – Development of Dashboards About this training course: The course will provide understanding of the development of Dashboards and its application. GET THIS COURSE NOW Data Analytics - Power BI Beginner to Intermediate 6 sessions (4-8 hours) 8 participants Register Now Training Agenda 6 sessions (4-8 hours) 8 participants Session 1 Session 2 Session 3 Session 4 Session 5 Session 6 Data Visualization and Analysis - Power BI (Day 1) F2F: 8 Hours 8 Participants Descriptions 1. Introduction to Power BI 2. Connecting to Data 3. Data Visualization Basics 4. Advanced Data Visualization Data Visualization and Analysis - Power BI (Day 2) F2F: 8 Hours 8 Participants Descriptions 1. Creating Interactive Reports 2. Dashboards and Data Exploration 3. Sharing and Collaborating 4. Power BI Best Practices Application of learning- Scripting of analytics F2F: 8 Hours 8 Participants Descriptions 1. Provide use case scenarios 2. Dashboard creation by using Power BI 3. Create and Manage Workspaces Process Understanding of Dashboard Requirement F2F: 4 Hours 8 Participants Descriptions 1. Identify and select the key metrics to be displayed on the dashboard 2. Outline a document include data source used to populate the dashboard Demonstration of Dashboard and logic explanation F2F: 8 Hours 8 Participants Descriptions 1. Provide an overview of the dashboard layout 2. Show various visualization types used on the dashboard 3. Highlight any interactive features on the dashboard 4. Narrate the insights derived from the data presented on the dashboard Mentoring on Issues Arising from the Dashboard Build F2F: 8 Hours 8 Participants Descriptions 1. Implementing data validation and cleaning processes to ensure data quality 2. Conduct usability testing with potential users to identify areas for improvement 3. Offer ongoing support to address user questions and concerns Data Analytics – Power BI (Intermediate to Advanced) >

AGOS Asia is an Asian-based firm, helping businesses and companies strive towards excellent practices for finance, human resources(HR) shared services, RPA, Artificial Intelligence in Malaysia, Singapore, Indonesia, Vietnam. Join Us Now! Marketing Communications & Change Analyst Do you want to be part of a fast growing consulting firm consisting of Finance & Business Savvy IT Professionals? You will have the opportunity to learn and hone your communications and change management skills in our projects with MNCs clients. AGOS ASIA focuses on transformation for Finance, Procurement & HR processes with an emphasis on enabling technology. Since 2015, the team has provided consultancy and technology implementation services for Finance Shared Services organisation, as well as other MNCs, PLCs and larger SMEs in Malaysia. Moving forward, AGOS ASIA will be pivoting on accelerating transformation and realisation of benefits for its clients through digitalisation and technology adoption. One of the most concerning aspect within digital transformation is on the people and mindset change. How do we address questions such as role uncertainty and upskilling required? If you would like to take up this challenge, we would like to have a conversation with you! What You Will Be Doing - Primarily: Develop & execute PR & Comms roadmap in line with AGOS strategic focus & growth trajectory Content writing for blogs, website, social media platform; Manage and maintain digital media platform Review and manage collaterals design Supervises development of corporate and program materials Organisation of events ( annual AGOS Summit www.agossummit.com ), f2f or virtual Support Change Management and communication activities on a project basis Job Requirements What we would like from you: Minimum Degree in Mass Comms, English, Marketing, Psychology, Graphic Design or equivalent; Fresh graduates are encouraged to apply Excellent written and verbal communication skills; For those with experience: 1-2 years experience within corporate comms role, preferably with MNCs, or 1-2 years experience working in a marketing, PR, design or corporate comms role; Strong computer skills, including MS office suite and relevant design software required; Eager to self-learn the latest web/digital media technologies; Highly motivated, great personality with persistence and sense of enjoyment in learning and growing with Team AGOS; Independent, disciplined and a team player; Do share of egs of previous digital media/content work/portfolio Please contact us at contact@agosasia.com , visit www.agosasia.com , www.agossummit.com About AGOS AGOS ASIA focuses on transformation for Finance, Procurement & HR processes with an emphasis on enabling technology. Since 2015, the team has provided consultancy and technology implementation services for Finance Shared Services organisation, as well as other MNCs, PLCs and larger SMEs in Malaysia. Moving forward, AGOS ASIA will be pivoting on accelerating transformation and realisation of benefits for its clients through digitalisation and technology adoption. For further information, please refer to www.agosasia.com , www.agossummit.com Our Team More than 15 year’s experience in Finance Transformation, Finance Shared Services and Global Business Services industry More than 15 year’s experience in Finance Transformation, Finance Shared Services and Global Business Services industry A wealth of Finance Business Partnering, Internal Audit, Corporate Finance, Treasury, Tax, External Audit experience Project Management Change Management & Communications Project Migration System Implementation SAP, Oracle system users Training & Development provider Why AGOS Growing and developing with AGOS: Pushing the boundaries on leading edge technology, automation and Robotics to be adopted by organisations Always on your toes- everyday is a different learning experience! Wide range of experience, with a very diversified portfolio of projects Opportunity to manage senior Finance stakeholders/CEOs You will have the opportunity to make positive impact to the community around you Part of a great Malaysian growth story for a start up with rapid expansion AGOS Asia Values

AGOS Asia helps organizations acquire, develop, and upskill finance talents for Global Business Services (GBS) and Finance Shared Services. Based in Malaysia, we build future-ready finance teams with digital and analytical capabilities. Acquire and Build Talents in Finance Our offerings in acquiring and developing talents in Finance includes: 01. Digital Candidate Assessment Tool for pre-screening of capability of Finance job candidates 02. Digital Talent Assessment Tool to identify capability gap and training needs of finance talents within process, technology and people competencies 03. Capability Benchmarking Report against talents of other FSS Centres in similar industry, locality, geographical region and global centres 04. AGOS flagship event AGOS GBS Summit

Unlock business efficiency with AGOS Asia’s ERP implementation and advisory services. We support GBS and finance teams in designing, integrating, and optimizing ERP systems across Malaysia. ERP What is Enterprise Resource Planning (ERP)? ERP (Enterprise Resource Planning) is a type of software that integrates business processes and mobilizes data throughout an organisation. ERP is widely used by companies across industries to help manage daily business activities, such as financials, operations, commerce, reporting, supply chain, manufacturing, human resources and more. It’s data connectivity extends beyond the ERP system as it also connects data to productivity tools, e-commerce, and customer engagement solutions. A comprehensive ERP system also includes enterprise performance management which is a software to plan, budget, predict, and report organizational financials. In essence, the ERP system connects the network of business functions and data within the network for better insights towards optimizing processes across the entire business. Benefits of ERP Most organisations readily operate with a financial and operational system in place. However, the silo of single business function software’s used by the organizations do not have the capability to go beyond daily business processes nor can they help with prospective business growth. As organisations expand, there is a critical need for a more efficient and effective business system and ways of working. The implementation of ERP systems helps to keep up with these business needs. Today, ERP software’s are widely used to help manage businesses of all sizes and in all industries. How Business Functions Benefit from ERP Ensure Data Connectivity & Integrity ERP systems connect the network of business processes and enable the flow of data throughout. This transparency and availability of an organization’s shared transactional data from direct sources ensures data integrity from a single source of truth, instils accountability of work and eliminates data duplication. Achieve Process Efficiency ERP systems bridge information gaps across various departments within an organisation. This allows managers across the organisation to see a more holistic view of process flows, finances and critical issues. This replaces silo work with a more collaborative business management. Elevate Business Performance ERP solutions that utilize the integration of artificial intelligence (AI) enables organisations to display performance dashboards and extract business insights from operational data. These insights will help enhance the decision making process and reveal ways to improve operational performance going forward. Ensure Business Agility ERP solutions are built to adapt to varying business needs and growth. These solutions offer flexible deployment options and highly customizable software. Most importantly, it builds continuity and resiliency into business processes to proactively prepare for and respond to any operational disruption or market change. ERP Implementation ERP implementation describes the process of planning, organizing and deploying an ERP system to integrate an organisations business functions. A structured and phased approach is important to ensure a successful ERP implementation. Phases of ERP Implementation 6. Support & System Update The agility of ERP systems means that adjustments can be made post deployment to ensure the business achieves the desired benefits in the long run. Post go live, the project team may still be responsible to gather user feedback and update the system accordingly. As new features are added into the system, additional development and configuration, along with new user training may be needed. In terms of system updates, on-premises ERP system will require periodic software updates or hardware upgrades over time while cloud-based ERP system may get software updates automatically. 2. Design The design phase focuses on gathering detailed system requirements to create an ERP solution. It is important to involve users in requirement gathering for a comprehensive first-hand understanding of current workflows on business processes and their gaps. Users will need to sign off the blueprint with all the business requirements confirmed. This will ensure a detailed ERP system design that will improve overall workflow efficiency and productivity. Additionally, involving users in this phase provides insights on resource capabilities, willingness for change and training needs for the new ERP system. A thorough change impact assessment (CIA) and training needs analysis (TNA) enables the project team to design an effective change action plan around users business-as-usual activities. AGOS Asia Offerings Organize and conduct the local process validation workshop Recommend and streamlines the business process during the workshop Review the blueprint 1. Planning Planning for ERP implementation includes setting up a project team and selecting an ERP product based on business needs. It is important to acquire and setup a strong project team to handle various roles throughout the implementation, such as timeline planning, goal setting, software developing, training and communications. When choosing an ERP system, thorough research must be done to select the best fit solution for organisational needs. For example, on-premise ERP system requires buying and installing hardware and software in a readily available data center, while cloud-based ERP system means subscribing to a service provider and accessing the ERP software via the internet. AGOS Asia Offerings Overall Project Management Change Management and Communications High level process understanding and business requirement gathering Source and evaluate the ERP as per business requirements has been gathered. Evaluate the vendor / solution implementor 3. Development Software development involves configuring and customizing the ERP software to support the redesigned processes. Before data migration begins, business users must perform data housekeeping activities to ensure data readiness. Data migration involves extracting, transforming and loading data from existing systems. The data used may require verification and reformatting before they can be migrated. Several data migration loads is the recommended practice to ensure accuracy and completeness. In this phase, the project team should also develop training materials to help users feed the skill gap and adjust to using the new system. AGOS Asia Offerings Coordinate in data housekeeping Coordinate between business users & developers 5. Deployment In preparation for go-live, the project team needs to fix a data migration cut-off date for verification and sign off by business users. System access must also be assigned with correct role profiles. Upon go live, Early Life Support (ELS) should be prepared for any potential issues on system functions or employee navigation. Project teams often create a war room onsite for users to drop in and station nominated change champions within business units during the peak of go-live. The implementation partner also plays a continuous role for troubleshooting needs. Reachability and responsiveness is of the essence during this phase. It is expected that users may take time to adapt to the new system and achieve the anticipated implementation gains. AGOS Asia Offerings Early Life Support coordination and monitoring the status Preparation of Standard of Operating Procedures (SOP) 4. Testing System Integration Testing The testing and development phases may occur concurrently. During development, testers can perform System Integration Testing (SIT) to test specific modules for fixes or adjustments before retesting. SIT focuses on testing the technical performance on the system stability. It is important for the project team to prepare and share comprehensive test scripts. Testing should be done rigorously on the full capabilities of the new ERP system in SIT. User Acceptance Testing After SIT is signed off, User Acceptance Testing (UAT) can begin. UAT focuses on testing system features with various business scenarios. Users also need to ensure system effectiveness from the user experience and user interface perspectives in UAT. In order to test more productively, the project team will also need to prepare a UAT test script and train users on the intended outcome. A UAT monitoring and reposting tool is used to record UAT progress. The test results recorded in this tool is important to track any UAT glitches fixed during UAT and serves as learning points for process management. Upon completion of testing, UAT is signed off by business users. The project team needs to ensure sufficient end user training is conducted and change champions are nominated. A hands-on classroom training enables more focused learning on heavier modules, while an online training platform gives users the option to learn at their own pace and revisit modules when needed. AGOS Asia Offerings Review the UAT test scripts Coordinate UAT Review the training materials 7. Measuring Success The success of an ERP implementation is measured through KPIs and metrics based on the original implementation goals set during the planning phase. Primarily measuring user engagement on how effectively a system is utilized and process efficiencies on how well daily business operations are conducted. This can be seen by assessing the improved productivity levels, quality of work done and overall organisational financial performance. AGOS Asia Offerings Performance and productivity evaluation with existence of ERP Identification of ERP gap and recommendation on alternate solutions The AGOS Advantage for ERP We are a group of Shared Services Practitioners with > 15 years of Finance Shared Services and Shared Services experience. We have been Senior Finance Leadership Team members and have the experience in driving implementation of large scale technology projects such as single instance ERP implementation, finance automation and RPA for Finance for organisations within FMCG, Fintech, pharmaceutical, public sector, shipping, retail clothing and automative Our Finance Domain Expertise We help Finance Shared Services and Chief Finance Officers in readiness activities, blueprinting, implementation and change management for ERP Implementation, Robotics Process Automation (RPA), Automation of Finance Processes and Automation of global Finance consolidation and Finance Analytics. Our Finance Automation Implementation Thus far, we have implemented 60+ Finance related RPA processes, ERP ( Oracle, SAP, Microsoft Dynamics, SAGE) , procure to pay solutions ( Esker, Ariba), visualisation tools, finance consolidation tools. Our Superuser Business Knowledge We have in dept business user knowledge for key ERP systems, procure to pay solutions, finance consolidation and visualisation tools. Our Change Agent Role We are effective change agents for your team in undergoing finance digital transformation. With our experience in managing 300 to 600 staff strength within Global FSS, we are able to bring out the best in the teams we work with.

AGOS Asia enables finance teams to unlock data-driven insights through advanced analytics, Power BI dashboards, and performance reporting. As GBS experts in Malaysia, we help organizations enhance financial visibility and smarter decision-making. Finance and Business Analytics Reporting and Analytics has always been a key deliverable by the Finance team. This is an area where a significant amount of time is spent in a monthly process of downloading data from different sources, creating macros for countless excel files and “cutting and pasting” data into email updates or a powerpoint presentation. Traditionally, reports have been static where management team will need to “wait” for a financial management information pack to be sent across on a monthly basis. One of the biggest enhancement provided by technology is allowing the reports to be dynamic and instantaneous , leading to faster decision making and supported by transparent data. Key Insights from Finance and Business Analytics There are 3 main objectives in preparing the relevant reports: A. Finance Shared Services Operational Performance For Captive Finance Shared Services, in order to measure its efficiency and effectiveness, the following Key Performance Indicators(KPI) are commonly monitored: These KPIs can be measured against the top quartile performing Captive Finance Shared Services in a benchmarking exercise. In most cases, a huge deviation vs top quartile organisations indicate an inefficient processes which is more manual in nature. Upon stabilisation of a new Captive Finance Shared Services centre, it will be a good option to perform a benchmarking exercise to understand how your Finance Shared Services centre is performing vs others, either within an industry or a geographical area. KPI 1. Payment on Time How is it reported? % of invoices paid on or before its due date What Insights does it provide? • An indicator of the efficiency of the procure to pay process • An indicator on liquidity and strength of cash flow of an organisation KPI 2. Straight Through Processing of supplier invoices How is it reported? % supplier invoices which can be processed by Finance Shared Services team without further clarification or confirmation by the budget holders What Insights does it provide? • An indicator of the efficiency of the procure to pay process • An indicator of compliance to the process by all relevant stakeholders KPI 3. No. of days for month end close How is it reported? Number of days for the monthly financials of an organisation to be ready for publication What Insights does it provide? • An indicator of the efficiency of the record to report process KPI 4. Balance Sheet Reconciliation Performed On Time How is it reported? % of Balance Sheet Reconciliation which are prepared as per deadline What Insights does it provide? • An indicator of the efficiency of the record to report process KPI 5. % of Unapplied Cash How is it reported? % unmatched cash between bank statement and record as per accounting/ERP system What Insights does it provide? • An indicator of the efficiency of the order to cash process • An indicator on liquidity and strength of cash flow of an organisation B. Compliance and Governance In addition, for an improved Compliance and Governance, the following Key Performance Indicators (KPI) are commonly monitored: KPI 1. Purchase Order Compliance Rate How is it reported? % of invoices matched to a valid Purchase Order What Insights does it provide? • An indicator of compliance to procurement policy by the budget holders in procuring for goods/services KPI 2. Quality of Balance Sheet Reconciliation as per agreed standards How is it reported? % of Balance Sheet Reconciliation completed as per standards set by Global Process Owners What Insights does it provide? • An indicator of quality and compliance KPI 3. % of Restrospective Purchase Orders How is it reported? % of Purchase Orders issued after Invoices have been received or work has commence/goods delivered What Insights does it provide? • An indicator of compliance to procurement policy C. Finance and Business Performance In providing value to the business, KPIs which provides insights on productivity and cash flow will be on top of the agenda for Finance Shared Services centres aiming to move up the value curve in providing value add services to their customers. Days Sales Oustanding (DSO) How is it reported? Average number of days for credit sales to be converted into cash What Insights does it provide? • An indicator on liquidity and strength of cash flow of an organisation KPI 1. Days to Pay vs. Payment Term How is it reported? Average days for an organisation to pay its suppliers compared to payment term as provided by suppliers What Insights does it provide? • An indicator on liquidity via early or late payment by an organisation KPI 2. % of actual operating expenditure/budgeted expenditure How is it reported? Total Operating Expenditure ( per type of spend)/ Budgeted Expenditure What Insights does it provide? • An indicator for productivity savings KPI 3. Benefits of Automating Finance Reporting and Analytics A dynamic view Allow time for analysis instead of report preparation Real Time Reporting An impetus to for an organisation data clean up Key Features of an Optimal Finance and Business Analytics Dashboards Easily accessible, via desktop or mobile Self Service and intuitive Ability to pull data from multiple sources Strong Data integrity and accuracy What are the considerations in developing Finance and business Analytics? Prioritisation in KPIs selection Quality of design of the dashboard Quality of data Storage of data- on premise or Cloud? Finance Talent Upskilling The AGOS Advantage for Finance Analytics Our Finance Domain Expertise Utilising our strong Finance domain expertise, we will provide you with options on standard analytics which provides the necessary insights to help run your Finance Shared Services or Finance function efficiently, effectively and in compliance with the required governance. Where relevant, we will assist you on the customisation of the reports and analytics. Our Finance Automation Implementation We have designed 20+ KPI dashboards, consolidated financial statements and integrated with cloud technology. Our Superuser Business Knowledge We have in dept business user knowledge for key ERP systems, procure to pay solutions, finance consolidation and visualisation tools. Our Change Agent Role We offer training on Finance and business analytics to help upskill your Finance talent