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Advisory Flagship Platform · 9th Edition AGOS GBS Summit 2026 GBS For Humans and AI Tomorrow An annual strategy event bringing GBS leaders from MNCs and large enterprises together with digital technology leaders, on one platform, to work through faster process, people and technology deployment for the decade ahead. 10 September 2026 Full-day summit Sheraton Petaling Jaya Kuala Lumpur, Malaysia Rethink · Redesign · Rewire Three tracks Rethink · Process Intelligence Is Still Human A leadership panel on what actually drives AI transformation in GBS, beyond the tooling conversation. Rewire · Technology Building the Stack A practitioner conversation on what's actually being deployed inside GBS operations today. Redesign · People The Fireside on Talent What GBS leadership teams are rethinking about roles, capability and career paths as AI enters the function. New on the Summit Floor AGOS AI Agent Suite - Live demo at our booth Save Your Spot AI agents built for Procure-to-Pay, Order-to-Cash and Record-to-Report. Come see them run on real workflows, in person, on 10 September. The Summit is where this year's diagnosis turns into next year's roadmap — for the 200+ GBS and finance leaders who show up to build it together. Register at agossummit.com

Advisory Our Lead Service GBS Advisory & Transformation This is the work AGOS was built on, and it's still the work that carries the most weight in every engagement. We design and stand up shared services operating models, redesign process and governance around them, and now build the AI layer into that foundation from day one instead of retrofitting it later. "The role needs updating. So does the person in it." Chang Te Sheng, Head of Digital, AGOS Asia An AI strategy is only worth what it changes about how the function actually runs. Our advisory work is where that change gets designed, sequenced and delivered. Operating Model Design GBS setup and redesign, scope and service catalogue, governance structures built for AI-assisted delivery. Process & Governance SOP redesign, controls, and decision rights that hold up once AI agents sit inside the workflow. AI-Ready Operating Models Moving from headcount-based delivery to outcome-based models that account for human and AI capacity together. Leadership Coaching Tailored coaching for GBS leaders navigating the redesign, not just the org chart that comes out of it. Benchmarking & Best Practices Comparative studies that show where a GBS function stands against industry peers, before a redesign starts.

AGOS Asia Sdn Bhd is a leading Global Business Services (GBS) and Finance Shared Services consulting firm. We help global enterprises transform finance operations, optimize processes, and implement digital solutions for sustainable growth. We built GBS functions before AI was the plan. Now we're building the AI operating layer underneath them. AGOS Asia advises CFOs, GBS Directors and Transformation Leaders on running shared services and finance functions with AI built into how the work actually gets done — not bolted on as a pilot. Book a GBS Advisory Call See AGOS GBS Summit 2026 AI-First Digital GBS Partner · ASEAN The Gap We Close 74% Have an AI vision for their GBS function 37% Have trained their teams against it Most GBS leaders have an AI vision. Very few have finished building what sits underneath it. 40% Have implementation underway 20% Have implemented frameworks to evaluate and reward AI contributions Anchor 1 Who We Are Trusted by Our Clients | AGOS Asia is a Malaysia-based GBS advisory and finance transformation consultancy. We've stood up shared services centres for global enterprises across ASEAN, and we run those engagements ourselves rather than handing over a strategy deck. That same team now builds the AI layer into the operating models we design — so the function gets easier to run over time, not harder. | To play, press and hold the enter key. To stop, release the enter key. Why AGOS Practitioner-led, not theory-led We run the transformations we advise on. That's the difference between a slide deck and a delivered outcome. 60+ Years of Combined Team Experience Across GBS leadership, finance transformation and enterprise operations roles before AGOS. 9th Edition of the AGOS GBS Summit ASEAN's longest-running GBS leadership platform, now positioning toward its 10th edition in 2027. 300+ Leaders at Every Summit The scale of GBS and finance practitioners who return to the AGOS GBS Summit year after year, across Malaysia and the region. Indonesia Singapore Malaysia Philipines Vietnam Bring us the gap between your AI vision and how your GBS actually runs That's the conversation we have with every client before anything gets redesigned. Book A Consultant Meet us at the Summit

AGOS Asia Sdn Bhd is a leading Global Business Services (GBS) and Finance Shared Services consulting firm. We help global enterprises transform finance operations, optimize processes, and implement digital solutions for sustainable growth. PROCESS. TECHNOLOGY. PEOPLE Empowering GBS Growth With Talent and Technology Who We Are AGOS Asia is a leading provider of innovative Global Business Services (GBS) solutions, specializing in end-to-end process optimization, digital transformation, intelligent automation, and talent development. With a commitment to excellence and a focus on delivering measurable results, AGOS Asia partners with organizations to streamline operations, enhance service delivery, and drive sustainable business growth. Learn More Our Services Global Business Service Set up A ready-to-run Global Business Services (GBS) management and project team to rapidly and efficiently implement new GBS operations, document standard operating procedures, and drive process improvements for optimized, scalable, and high-performing business services. GBS Setup & Transformation – Feasibility studies, design, and implementation of new Global Business Services (GBS) centers Strategic Consulting – Advisory on service management, governance, and operational excellence Process Optimization – Enhancing efficiency and effectiveness across GBS functions Leadership Coaching – Tailored coaching programs for GBS leaders to drive success SOP Development – Drafting and standardization of operational procedures for consistency and compliance Digital & Finance Roadmaps – Strategic planning for digital transformation and financial process evolution Benchmarking & Best Practices – Comparative studies to align GBS performance with industry standards Learn more Digital Transformation for Global Business Service Strategic Assessment & Implementation of Digital Transformation for GBS, Leveraging RPA, AI, ERP, and Data Analytics RPA Solutions – Evaluation, development, and maintenance of robotic process automation for streamlined operations Data Analytics & Reporting – Development of Power BI dashboards for real-time KPI monitoring and decision-making AI & Business Intelligence – Ongoing development of Fabric, BI, Copilot, and an AI Center of Excellence (CoE) ERP Project Management – End-to-end management and implementation of ERP systems for seamless business integration Learn more Build GBS Talent As Global Business Services (GBS) continue to evolve, so do the skills and expertise needed to drive success. At AGOS Asia, we support organizations in developing and empowering their talent through tailored training, skill assessments, and professional networking opportunities. From identifying growth areas to delivering customized learning solutions, we help teams stay agile and future-ready. Through initiatives like the AGOS Summit, we foster connections and knowledge-sharing, ensuring GBS professionals thrive in an ever-changing business landscape. Talent Competencies Training Need Analysis Recruitment Screening Tools Competency Assessment Tools Learn more GBS Event in Malaysia 300++ Participants AGOS GBS Summit An annual strategy event bringing together Global Business Services of MNCs, medium to large-size enterprise in Malaysia & digital technology leaders in one platform. We discuss and share ways of enabling faster process, people and technological deployment of modern strategy for the new decade. For the past 5 years, the event has served as a remarkable knowledge sharing and networking platform for practitioners; through expert presentations, panel sessions, roundtable discussions and workshops. It provides not only access into the latest developments but insights as well as benchmarking, best-in-class framework and tools to drive enterprise capabilities. View Event Trusted by Our Clients Insights Malaysia's GBS Hub Needs Design, Not Headcount Malaysia built ASEAN's leading GBS hub on labour arbitrage and scale. MIDA's own strategy has already shifted toward design over headcount. Here's what that means for the next decade. The IT Block That's Quietly Killing CFO AI Projects in 2026 A working AI build stalls before launch when Finance and IT never agree on who owns data access and security sign-off. Three questions every CFO should ask before it happens to you. What CFOs Are Actually Measuring When They Approve AI Spend in 2026 Forty percent of ASEAN GBS organisations have implemented AI. Almost none can show the board a number that proves it worked. Here's why implementation and measurement are not the same milestone, and what actually closes the gap. More Insights

Explore expert insights on Finance Shared Services, Global Business Services (GBS), ERP implementation, RPA, and finance transformation strategies by AGOS Asia. Thought Leadership Closing the Gap Between Vision and Execution Field notes from live transformation work, published as we see the patterns repeat across clients. Malaysia's GBS Hub Needs Design, Not Headcount Malaysia built ASEAN's leading GBS hub on labour arbitrage and scale. MIDA's own strategy has already shifted toward design over headcount. Here's what that means for the next decade. Aug 9 3 min read The IT Block That's Quietly Killing CFO AI Projects in 2026 A working AI build stalls before launch when Finance and IT never agree on who owns data access and security sign-off. Three questions every CFO should ask before it happens to you. Aug 6 3 min read What CFOs Are Actually Measuring When They Approve AI Spend in 2026 Forty percent of ASEAN GBS organisations have implemented AI. Almost none can show the board a number that proves it worked. Here's why implementation and measurement are not the same milestone, and what actually closes the gap. Jul 13 3 min read

Advisory AGOS Academy AI-Powered Finance Operations Building Agentic Automation Solutions A two-day, hands-on programme for finance operations teams who want to build AI-powered automation themselves, not just run someone else's. Real labs, real GBS datasets, across Procure-to-Pay, Order-to-Cash and Record-to-Report. Enquire About the Next Cohort Day 1 AI Fundamentals & Procure-to-Pay Language models, memory, prompts and tools that make an AI agent work. Lab: vendor change verification and email risk screening. Lab: payment anomaly detection on live invoice data. Day 2 Order-to-Cash & Record-to-Report Lab: collections prioritisation built on customer payment behaviour. Lab: automated flux and variance analysis with AI-drafted, root-cause commentary.

Advisory AI-First Differentiator AGOS AI Agent Suite Six purpose-built agents that run inside your existing Procure-to-Pay, Order-to-Cash and Record-to-Report workflows. Not a platform to migrate to — a set of agents built for the way GBS already works. VendorGuard Screens every vendor change-request email for fraud risk before any bank detail is updated. CashMatch Matches incoming remittances to open invoices and flags exceptions automatically. InvoiceSmart OCR extraction plus automated matching for touchless invoice processing, with a drafted fix for every exception. SubLedger Recon Matches sub-ledger and bank lines automatically and investigates every break. CollectSmart Segments customers and prioritises collection actions so collectors work the right accounts first. FluxVariance Continuously monitors accounts for anomalies instead of scrambling at month-end, then drafts the variance narrative. See the Suite Live at the Summit

Advisory Where Clients Usually Start AI GBS Readiness Assessment A focused 4 to 6 week diagnostic that tells you exactly where your GBS function stands before you commit to a bigger AI rollout. It's the same assessment work we already do as part of GBS advisory, scoped specifically around AI readiness. "Most clients treat this as the first real conversation, not a sales pitch." AGOS GBS Advisory Team Process Mining Snapshot A real view of how P2P, O2C and R2R actually run today, not how the org chart says they run. AI Opportunity Scorecard & Maturity Benchmark Where you stand against industry peers, in plain terms a CFO can use in the next budget conversation. Automation Opportunity Heatmap Where automation and AI agents would move the needle fastest, ranked by effort and impact. 12-Month AI Roadmap A sequenced plan for what to fix first, what to automate next, and what to leave alone for now. Start with a Readiness Assessment

Learn about AGOS Asia, a Malaysia-based consulting firm specializing in Global Business Services (GBS) and Finance Shared Services transformation. With over 15 years of hands-on experience, we help organizations achieve operational excellence through finance innovation. Who We Are We Are AGOS Asia AGOS Asia leverages our deep practitioner experience as a Senior Finance Leadership team in assisting you and your organisation. We undertake client transformations as our own, giving assurance that we are in this together towards improvement and success. AGOS Asia has been recognised as the Top Consulting Firm for Global Business Services (GBS) and Finance Shared Services (FSS) advisory in Asia by Consultancy Asia on 13th April 2023. Read more here Click to play our corporate video Who We Are & What We Do Our Story Our Mission Our Vision We are a fast growing Consulting firm, Empowered by Technology within the Finance and Finance Shared Services Domain To be the No 1. Technology Empowered Consulting Firm for GBS in Asia by 2025 To create insights and value for GBS organisations through: Optimized processes Technology Exploration and Enablement Talent Upskilling Value Proposition of AGOS 1. Deep and comprehensive Finance & Finance Shared Services practitioner experience within Fortune 500 MNCs 2. In complex Finance transformation projects, we see your issues and problems as our own and we are “in this together” in driving success and resolving issues 3. Strong network with CFOs and Senior Finance Leadership team and other FSS talent of MNCs in Asia, Europe and Americas 4. Quick understanding of your business and finance requirements and strong agility in application of new technology in accordance with your requirements 5. We are change agents for your Finance Team History & Milestones 2016 AGOS founded by Joon Teoh 2018 First AGOS GBS Summit 2019 In partnership with UiPath and Softomotive (later Microsoft) for Robotic Process Automation and Microsoft on Data Analytics 2020 Launch AGOS Digital Talent Assessment Tool 2021 Launch AGOS Digital Readiness Assessment Tool 2022 Regional Expansion to Singapore and Philippines 2023 Building COE for GBS Practitioners Team AGOS CEO and Founder Joon Teoh Joon Teoh is a Global Business Services (GBS) and Finance expert. As the CEO of AGOS Asia, Joon primarily provides strategic mentoring & coaching to senior leaders within the shared services industry. Joon is also a speaker for the Malaysian Institute of Accountants (MIA), CFO Forums and the annual AGOS Summit. Joon holds a BSc Econs in Accounting & Finance from the London School of Economics and is a Fellow Chartered Accountant of ICAEW (Institute of Chartered Accountant England & Wales) and Chartered Accountant of MIA (Malaysian Institute Of Accountants). Head of Centre of Excellence YeeLing Kan Yee Ling has over 10 years of strong operational experience in Shared Services management, operations, technology implementation and support. Prior to her current role, she was the Head of Finance Operation Manager in AIA; leading the set up and implementation of AIA Finance Shared Services Hub for P2P, OTC & R2R. Yee Ling is well sought after system trainner (SAP) and she is a super user for the system particularly within accounts payable and general accounting process. Yee Ling is also Lean Sigma, MSP and Prince 2 trained and holds a degree in Business Commerce majoring in Accountancy. AGOS Advisory Board Azlinda Ab Kasim Azlinda is a seasoned professional with over 20 years of experience in GBS. Her career trajectory includes key leadership roles at top-tier GBS organizations such as Zimmer Biomet, GSK, WorleyParsons, driving accountability across Finance and ERP Transformation initiatives. In her current capacity as APAC SSC Director at PageGroup, Azlinda is spearheading the establishment of the new entity in Kuala Lumpur which covers Global Transactional Finance, FP&A, Payroll, People & Culture, Business Technology & Marketing. Azlinda is an active speaker, contributor, and facilitator in the GBS community and is well regarded as a Business Change Expert and People Leader in the industry. Jason Crimson Jason is a Global Business Services (GBS) and Shared Services leader with over 25 years of professional experience across global business services operations within accounting, finance, technology, FMCG, and mining sectors. He held senior leadership roles in MNCs such as PwC, IBM, Kimberly-Clark and BHP. Jason has hands-on experience in leading transformation and operations teams of up to 1500 employees globally, in over 40 countries spread across 6 continents. He is a Fellow of the Association of Chartered Certified Accountants (ACCA, UK) and a member of the Malaysian Institute of Accountants (MIA). Jason is a certified Change Management practitioner, Agile Project Management practitioner, and holds a Change Manager & Agile Project Manager (APMG) certification. He is also a certified coach and a HRD Corporation certified and accredited trainer. Jason is passionate about talent and leadership development and specializes in leadership capability development, organizational development, and personal effectiveness for GBS organizations. Doug Stockton Doug has extensive experience creating Hackett benchmark Upper Quartile Best in Class Finance Hub operations. Within UK, India, Malaysia and across APAC, including global leadership of regional hubs in Costa Rica and Poland, he has successfully launched and transformed finance operations, through to value add expansion, delivering strategically enabled Finance Hubs for Global Multinational Pharma & Medtech Companies. He has delivered transformation projects, including SAP deployment, process, organisational, and culture change. He has worked with peers globally, in a complex matrix organisation, to implement a new global operating model and build high performing teams. Doug is considered a Shared Services Pioneer amongst peers and colleagues in Global Business Services and actively engages in industry forums and networks. AGOS Asia Values Our Footprint Industries Served Pharma FMCG Chemical Work Done Consulting Projects 500+ Roles Created FSS Setup Digital Transformation 30+ Processes Automated Talent Assessment 800+ Reports Created AGOS Summit 750+ Professional Attendees Our Partners Career at AGOS Join AGOS Asia and our team of passionate industry experts in a collaborative and proactive environment Find Openings

AGOS Asia is an Asian-based firm, helping businesses and companies strive towards excellent practices for finance, human resources(HR) shared services, RPA, Artificial Intelligence in Malaysia, Singapore, Indonesia, Vietnam. Join Us Now! Careers with AGOS Asia JOB POSITION NetSuite Technical Support Executive Strategic Procurement Manager Robotic Process Automation Developer (RPA) Title Make It Explre more Aunt Bette's Homemade Pecan Pie Make It Rockin’ Rocky Road Ice Cream Make It Tom’s Heavenly Apple Strudel Make It Joe’s Divine Butter Tarts Make It Learn more Human Resource Shared Services Project Manager Finance Project & Business Analyst Finance Project & Transition Manager Tech/IT Developer Talent Aquisition Specialist Marketing Comms and Change Analyst ICAEW Management Trainee

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See how AGOS Asia implemented an ERP system to streamline finance operations and enable GBS transformation. This case study showcases measurable results in efficiency, integration, and business performance for a global client in Malaysia. Enterprise Resource Planning (ERP) Implementation Overview of Case Study A popular yogurt franchise brand is fast expanding in the Malaysian market. This food and beverage company has decided to implement enterprise resource planning (ERP) across their retail outlets in Malaysia to improve overall productivity. Challenge To analyse, identify and advise on a ERP software solution whilst ensuring the Business run as usual. Specifically, the AGOS team is requested to deliver the following: 1. ERP Solution Recommendation and Implementation To analyse, consult and advise on the applicable ERP software solution for the company Project Manage the implementation of the ERP software from the company perspective 2. Implementation of Finance Analytics Requirement Gathering & Data Analysis Market Research & Analysis Dashboard preparation & training Solution AGOS Asia has completed a recommendation of the ERP solution and managed the RfP process in the selection of the applicable solution integrator. Project management was also provided to include business process gaps analysis workshop, business requirement gathering with process improvement, blueprint sign-off, transition data readiness, UAT Testing monitoring, Management report design and post go-live support. Outcome The Bill of Material (BOM) calculation was simplified and linked to ERP System and Point of Sale (POS) system. Purchase requisition (PR) to purchase order (PO) workflow approval with delegation of authority (DOA) matrix was also implemented. System management reporting was also implemented, leading to higher transparency of data which aided a faster decision making by management. The AGOS Advantage for Finance Shared Services We are a group of Shared Services Practitioners with > 15 years of Finance Shared Services and Shared Services experience. We have been Senior Finance Leadership Team members and have the experience in developing Target Operating Model and successfully implementing Finance Transformation strategy for MNCs from US, UK, Germany, Japan, Korea. We strengthen the ecosystem offering by providing a ready to execute management team for Finance Shared Services set up in Malaysia and Southeast Asia. Managed large Finance Shared Services team of >100 pax and strengthened the ecosystem offerings by providing a ready-to-execute management team for Finance Shared Services set up in Malaysia and Southeast Asia. Effective change agents for your organisation and team by us “proving” to the team on efficient and effective Finance practices. Strong network with CFOs and Senior Finance Leadership team (Head of FSS, Head of GBS, Head of Finance Transformation) of MNCs in Southeast Asia. Implemented 6 Captive Finance Shared Services setup for global organisations within the Pharmaceutical, Fast Moving Consumer Goods, Chemical , software, irrigation, media industry.