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- Inquiry Services Page | agosasia
Explore our services and get in touch Our Services 01. Custom Project We specialize in bringing your unique ideas to life. This service is tailored to your specific needs, ensuring a bespoke solution that perfectly fits your vision and requirements. Let us help you build something extraordinary from the ground up. Show more 02. Personal Solution Planning Discover the perfect approach tailored just for you. We listen closely to understand your challenges and aspirations, then craft a personalized strategy designed for your success. It's about finding the right fit for your individual journey. Show more 03. Expert Guidance Package Leverage our deep industry knowledge to navigate your path forward. This comprehensive package offers strategic insights and actionable advice to overcome obstacles and achieve your objectives. We provide the clarity you need to make informed decisions. Show more
- Finance Shared Services & GBS Experts | AGOS Asia Sdn Bhd
AGOS Asia Sdn Bhd is a leading Global Business Services (GBS) and Finance Shared Services consulting firm. We help global enterprises transform finance operations, optimize processes, and implement digital solutions for sustainable growth. PROCESS. TECHNOLOGY. PEOPLE Empowering GBS Growth With Talent and Technology Who We Are AGOS Asia is a leading provider of innovative Global Business Services (GBS) solutions, specializing in end-to-end process optimization, digital transformation, intelligent automation, and talent development. With a commitment to excellence and a focus on delivering measurable results, AGOS Asia partners with organizations to streamline operations, enhance service delivery, and drive sustainable business growth. Learn More Our Services Global Business Service Set up A ready-to-run Global Business Services (GBS) management and project team to rapidly and efficiently implement new GBS operations, document standard operating procedures, and drive process improvements for optimized, scalable, and high-performing business services. GBS Setup & Transformation – Feasibility studies, design, and implementation of new Global Business Services (GBS) centers Strategic Consulting – Advisory on service management, governance, and operational excellence Process Optimization – Enhancing efficiency and effectiveness across GBS functions Leadership Coaching – Tailored coaching programs for GBS leaders to drive success SOP Development – Drafting and standardization of operational procedures for consistency and compliance Digital & Finance Roadmaps – Strategic planning for digital transformation and financial process evolution Benchmarking & Best Practices – Comparative studies to align GBS performance with industry standards Learn more Digital Transformation for Global Business Service Strategic Assessment & Implementation of Digital Transformation for GBS, Leveraging RPA, AI, ERP, and Data Analytics RPA Solutions – Evaluation, development, and maintenance of robotic process automation for streamlined operations Data Analytics & Reporting – Development of Power BI dashboards for real-time KPI monitoring and decision-making AI & Business Intelligence – Ongoing development of Fabric, BI, Copilot, and an AI Center of Excellence (CoE) ERP Project Management – End-to-end management and implementation of ERP systems for seamless business integration Learn more Build GBS Talent As Global Business Services (GBS) continue to evolve, so do the skills and expertise needed to drive success. At AGOS Asia, we support organizations in developing and empowering their talent through tailored training, skill assessments, and professional networking opportunities. From identifying growth areas to delivering customized learning solutions, we help teams stay agile and future-ready. Through initiatives like the AGOS Summit, we foster connections and knowledge-sharing, ensuring GBS professionals thrive in an ever-changing business landscape. Talent Competencies Training Need Analysis Recruitment Screening Tools Competency Assessment Tools Learn more GBS Event in Malaysia 300++ Participants AGOS GBS Summit An annual strategy event bringing together Global Business Services of MNCs, medium to large-size enterprise in Malaysia & digital technology leaders in one platform. We discuss and share ways of enabling faster process, people and technological deployment of modern strategy for the new decade. For the past 5 years, the event has served as a remarkable knowledge sharing and networking platform for practitioners; through expert presentations, panel sessions, roundtable discussions and workshops. It provides not only access into the latest developments but insights as well as benchmarking, best-in-class framework and tools to drive enterprise capabilities. View Event Trusted by Our Clients Insights GBS AI Readiness: The One Question GBS Organisations Skip Before Any AI Investment 74% of GBS organisations have an AI vision. Most don't have an honest picture of where they actually stand. Before budget is committed or vendors are selected, there is one question that determines whether any of it will work. Why HQ Is Asking Every GBS Leaders About AI – And What They Expect to Hear Something shifted in the last twelve months. The conversation between GBS leaders and corporate headquarters stopped being about whether AI was coming and became about what you have done with it. If you lead a GBS function across southeast asia, you have probably felt this already. A request for an update. A slide deck due before the quarterly review. A question that sounds simple but is not: what is AI actually delivering for us? Most GBS leaders are not ready to answer that Knowledge Transfer as Structural Safeguard Most GBS migrations too focused on completing handovers, but after go-live teams could not handle complex exceptions independently. This article discussed on how transfer knowledge should act as operational capability instead of just a documentation process. More Insights
- Contact AGOS Asia Sdn Bhd | Finance Shared Services & GBS Consulting Experts in Malaysia
Get in touch with AGOS Asia — Malaysia’s trusted Global Business Services (GBS) and Finance Shared Services consulting firm to discuss your finance transformation and shared services needs. AGOS Asia helps global companies setup finance shared services, digitally transform, and build talent in Malaysia. Contact Us Mail contact@agosasia.com Contact Our Experts Start your business transformation journey with AGOS NAME PHONE COMPANY EMAIL I would like to find out more on Choose an option Further details Submit
- Careers - Marketing Comms and Change Analyst | AGOS Asia Sdn Bhd
AGOS Asia is an Asian-based firm, helping businesses and companies strive towards excellent practices for finance, human resources(HR) shared services, RPA, Artificial Intelligence in Malaysia, Singapore, Indonesia, Vietnam. Join Us Now! Marketing Communications & Change Analyst Do you want to be part of a fast growing consulting firm consisting of Finance & Business Savvy IT Professionals? You will have the opportunity to learn and hone your communications and change management skills in our projects with MNCs clients. AGOS ASIA focuses on transformation for Finance, Procurement & HR processes with an emphasis on enabling technology. Since 2015, the team has provided consultancy and technology implementation services for Finance Shared Services organisation, as well as other MNCs, PLCs and larger SMEs in Malaysia. Moving forward, AGOS ASIA will be pivoting on accelerating transformation and realisation of benefits for its clients through digitalisation and technology adoption. One of the most concerning aspect within digital transformation is on the people and mindset change. How do we address questions such as role uncertainty and upskilling required? If you would like to take up this challenge, we would like to have a conversation with you! What You Will Be Doing - Primarily: Develop & execute PR & Comms roadmap in line with AGOS strategic focus & growth trajectory Content writing for blogs, website, social media platform; Manage and maintain digital media platform Review and manage collaterals design Supervises development of corporate and program materials Organisation of events ( annual AGOS Summit www.agossummit.com ), f2f or virtual Support Change Management and communication activities on a project basis Job Requirements What we would like from you: Minimum Degree in Mass Comms, English, Marketing, Psychology, Graphic Design or equivalent; Fresh graduates are encouraged to apply Excellent written and verbal communication skills; For those with experience: 1-2 years experience within corporate comms role, preferably with MNCs, or 1-2 years experience working in a marketing, PR, design or corporate comms role; Strong computer skills, including MS office suite and relevant design software required; Eager to self-learn the latest web/digital media technologies; Highly motivated, great personality with persistence and sense of enjoyment in learning and growing with Team AGOS; Independent, disciplined and a team player; Do share of egs of previous digital media/content work/portfolio Please contact us at contact@agosasia.com , visit www.agosasia.com , www.agossummit.com About AGOS AGOS ASIA focuses on transformation for Finance, Procurement & HR processes with an emphasis on enabling technology. Since 2015, the team has provided consultancy and technology implementation services for Finance Shared Services organisation, as well as other MNCs, PLCs and larger SMEs in Malaysia. Moving forward, AGOS ASIA will be pivoting on accelerating transformation and realisation of benefits for its clients through digitalisation and technology adoption. For further information, please refer to www.agosasia.com , www.agossummit.com Our Team More than 15 year’s experience in Finance Transformation, Finance Shared Services and Global Business Services industry More than 15 year’s experience in Finance Transformation, Finance Shared Services and Global Business Services industry A wealth of Finance Business Partnering, Internal Audit, Corporate Finance, Treasury, Tax, External Audit experience Project Management Change Management & Communications Project Migration System Implementation SAP, Oracle system users Training & Development provider Why AGOS Growing and developing with AGOS: Pushing the boundaries on leading edge technology, automation and Robotics to be adopted by organisations Always on your toes- everyday is a different learning experience! Wide range of experience, with a very diversified portfolio of projects Opportunity to manage senior Finance stakeholders/CEOs You will have the opportunity to make positive impact to the community around you Part of a great Malaysian growth story for a start up with rapid expansion AGOS Asia Values
- Careers - ICAEW Management Trainee | AGOS Asia Sdn Bhd
AGOS Asia is an Asian-based firm, helping businesses and companies strive towards excellent practices for finance, human resources(HR) shared services, RPA, Artificial Intelligence in Malaysia, Singapore, Indonesia, Vietnam. Join Us Now! ICAEW Management Trainee Do you want to sharpen your skills as a Finance and Accounting professional, utilising technology where relevant? Would you like to learn to be a value add Finance practitioner in providing insights to our clients, helping them to grow by leaps and bounds? Do you prefer learning and growing within a culture of agility, grit and being a self starter? Join our Management Trainee Program and embark on a journey towards a successful career with us. As a Management Trainee, you will be equipped with the necessary skills, knowledge, and experience to take on future leadership roles within our organization. What You Will Be Doing - Primarily: Work with and be mentored by a group of consultants with deep practitioner experience as CFOs, Head of Global Finance Shared Services Learn and understand Best Practice Finance processes, provide process improvements recommendations, and design robust to-be processes Learn how to project manage Shared Service Center (SSC) transition implementation for our multi-national clients Learn how to evaluate technology, implement and provide business requirements to the tech team, influence and manage people, with the aim of helping our clients take their businesses into the next level Learn an end-to-end cycle of the design, development, deployment and support of Robotic Process Automation (RPA) in operation of wide spectrum of Global Fortune 500 companies and local public listed companies Hybrid working while staying in close collaboration with the AGOS team and our customers. Job Requirements What we would like from you: An overarching desire to develop yourself and move ahead of others Learn fast, think fast and can multitask effectively Self-starter attitude; able to independently deliver work with minimal supervision Agile with a can-do mindset in a fluid and fast-paced environment Excellent command of English, both verbal and written A strong and effective presenter and communicator Ability to manage different stakeholders in driving successful completion of projects Professional qualification – remaining Advanced Level for ICAEW or equivalent Work Arrangements • In alignment with ICAEW Training Requirements S hould you have any queries, feel free to email us at contact@agosasia.com , visit www.agosasia.com , www.agossummit.com We regret that only shortlisted candidates will be notified. Thank you for your interest in joining our organization. About AGOS AGOS ASIA focuses on transformation for Finance, Procurement & HR processes with an emphasis on enabling technology. Since 2015, the team has provided consultancy and technology implementation services for Finance Shared Services organisation, as well as other MNCs, PLCs and larger SMEs in Malaysia. Moving forward, AGOS ASIA will be pivoting on accelerating transformation and realisation of benefits for its clients through digitalisation and technology adoption. For further information, please refer to www.agosasia.com , www.agossummit.com Our Team More than 15 year’s experience in Finance Transformation, Finance Shared Services and Global Business Services industry More than 15 year’s experience in Finance Transformation, Finance Shared Services and Global Business Services industry A wealth of Finance Business Partnering, Internal Audit, Corporate Finance, Treasury, Tax, External Audit experience Project Management Change Management & Communications Project Migration System Implementation SAP, Oracle system users Training & Development provider Why AGOS Growing and developing with AGOS: Pushing the boundaries on leading edge technology, automation and Robotics to be adopted by organisations Always on your toes- everyday is a different learning experience! Wide range of experience, with a very diversified portfolio of projects Opportunity to manage senior Finance stakeholders/CEOs You will have the opportunity to make positive impact to the community around you Part of a great Malaysian growth story for a start up with rapid expansion AGOS Asia Values
- Data Analytics - Intermediate | AGOS Asia Sdn Bhd
This training course aims to equip Finance, HR, Procurement, Marketing and other operational roles (non-IT) in the competencies required to build dashboards to drive better generation of insights. Data Analytics – Power BI Intermediate to Advanced 6 sessions (4 - 8 hours) This training course aims to equip Finance, HR, Procurement, Marketing and other operational roles (non-IT) in the competencies required to build dashboards to drive better generation of insights. What You'll Learn: 1. Advanced Analytics Dashboard Technical Functionalities – Power BI 2. Advanced Visualizations & Integration of Dashboards 3. Implementing Knowledge and Developing Dashboards for Practical Use About this training course: The course will indeed equip participants with the skills and knowledge necessary to leverage Power BI effectively for advanced data analysis and visualization. GET THIS COURSE NOW Data Analytics - Power BI Intermediate to Advanced 6 sessions (4-8 hours) 8 participants Register Now Training Agenda 6 sessions (4-8 hours) Session 1 Session 2 Session 3 Session 4 Session 5 Session 6 Advanced Data Visualization and Analysis - Power BI (Day 1) F2F: 8 Hours 8 Participants Descriptions 1. Introduction to Advanced Analytics Dashboards 2. Understanding Data Sources and Integration 3. Data Cleaning and Preparation Techniques 4. Advanced Data Analysis Methods Advanced Data Visualization and Analysis - Power BI (Day 2) F2F: 8 Hours 8 Participants Descriptions 1. Dashboard Design Principles 2. Interactive Visualizations and Dashboard Functionality 3. Utilizing Advanced Excel Features for Dashboards 4. Best Practices for Dashboard Reporting Application of learning - Scripting of analytics F2F: 8 Hours 8 Participants Descriptions 1. Provide use case scenarios 2. Hands-on exercises with real datasets from scratch to reinforce training 3. Story-telling and presentation of created dashboards Process Understanding of Dashboard Requirement F2F: 4 Hours 8 Participants Descriptions 1. Identify and select the key metrics to be displayed on the dashboard 2. Outline procedures for ensuring data accuracy, consistency, and integrity 3. Specify any data validation or cleansing processes Demonstration of Dashboard and Logic Explanation F2F: 8 Hours 8 Participants Descriptions 1. Provide an overview and narrative of the dashboard design, illustrating its layout. 2. Display a variety of visualization formats featured within the dashboard. 3. Emphasize interactive elements integrated into the dashboard. 4. Describe the meaningful findings extracted from the data showcased on the dashboard. Mentoring on Issues Arising from the Dashboard Build F2F: 8 Hours 8 Participants Descriptions 1. Consolidate knowledge through revision sessions and clarify doubts in Q&A sessions to ensure a strong grasp of Power BI capabilities 2. Offer ongoing support to address user questions and concerns
- ERP in Finance | AGOS Asia Sdn Bhd
We design business and finance processes and implement enterprise resource planning (ERP) for global companies. AGOS Asia is led by Global Business Services (GBS) practitioners with 15+ yrs of experience. Call +60 12-614 8298 or visit our website for more info. ERP What is Enterprise Resource Planning (ERP)? ERP (Enterprise Resource Planning) is a type of software that integrates business processes and mobilizes data throughout an organisation. ERP is widely used by companies across industries to help manage daily business activities, such as financials, operations, commerce, reporting, supply chain, manufacturing, human resources and more. It’s data connectivity extends beyond the ERP system as it also connects data to productivity tools, e-commerce, and customer engagement solutions. A comprehensive ERP system also includes enterprise performance management which is a software to plan, budget, predict, and report organizational financials. In essence, the ERP system connects the network of business functions and data within the network for better insights towards optimizing processes across the entire business. Benefits of ERP Most organisations readily operate with a financial and operational system in place. However, the silo of single business function software’s used by the organizations do not have the capability to go beyond daily business processes nor can they help with prospective business growth. As organisations expand, there is a critical need for a more efficient and effective business system and ways of working. The implementation of ERP systems helps to keep up with these business needs. Today, ERP software’s are widely used to help manage businesses of all sizes and in all industries. How Business Functions Benefit from ERP Ensure Data Connectivity & Integrity ERP systems connect the network of business processes and enable the flow of data throughout. This transparency and availability of an organization’s shared transactional data from direct sources ensures data integrity from a single source of truth, instils accountability of work and eliminates data duplication. Achieve Process Efficiency ERP systems bridge information gaps across various departments within an organisation. This allows managers across the organisation to see a more holistic view of process flows, finances and critical issues. This replaces silo work with a more collaborative business management. Elevate Business Performance ERP solutions that utilize the integration of artificial intelligence (AI) enables organisations to display performance dashboards and extract business insights from operational data. These insights will help enhance the decision making process and reveal ways to improve operational performance going forward. Ensure Business Agility ERP solutions are built to adapt to varying business needs and growth. These solutions offer flexible deployment options and highly customizable software. Most importantly, it builds continuity and resiliency into business processes to proactively prepare for and respond to any operational disruption or market change. ERP Implementation ERP implementation describes the process of planning, organizing and deploying an ERP system to integrate an organisations business functions. A structured and phased approach is important to ensure a successful ERP implementation. Phases of ERP Implementation 6. Support & System Update The agility of ERP systems means that adjustments can be made post deployment to ensure the business achieves the desired benefits in the long run. Post go live, the project team may still be responsible to gather user feedback and update the system accordingly. As new features are added into the system, additional development and configuration, along with new user training may be needed. In terms of system updates, on-premises ERP system will require periodic software updates or hardware upgrades over time while cloud-based ERP system may get software updates automatically. 2. Design The design phase focuses on gathering detailed system requirements to create an ERP solution. It is important to involve users in requirement gathering for a comprehensive first-hand understanding of current workflows on business processes and their gaps. Users will need to sign off the blueprint with all the business requirements confirmed. This will ensure a detailed ERP system design that will improve overall workflow efficiency and productivity. Additionally, involving users in this phase provides insights on resource capabilities, willingness for change and training needs for the new ERP system. A thorough change impact assessment (CIA) and training needs analysis (TNA) enables the project team to design an effective change action plan around users business-as-usual activities. AGOS Asia Offerings Organize and conduct the local process validation workshop Recommend and streamlines the business process during the workshop Review the blueprint 1. Planning Planning for ERP implementation includes setting up a project team and selecting an ERP product based on business needs. It is important to acquire and setup a strong project team to handle various roles throughout the implementation, such as timeline planning, goal setting, software developing, training and communications. When choosing an ERP system, thorough research must be done to select the best fit solution for organisational needs. For example, on-premise ERP system requires buying and installing hardware and software in a readily available data center, while cloud-based ERP system means subscribing to a service provider and accessing the ERP software via the internet. AGOS Asia Offerings Overall Project Management Change Management and Communications High level process understanding and business requirement gathering Source and evaluate the ERP as per business requirements has been gathered. Evaluate the vendor / solution implementor 3. Development Software development involves configuring and customizing the ERP software to support the redesigned processes. Before data migration begins, business users must perform data housekeeping activities to ensure data readiness. Data migration involves extracting, transforming and loading data from existing systems. The data used may require verification and reformatting before they can be migrated. Several data migration loads is the recommended practice to ensure accuracy and completeness. In this phase, the project team should also develop training materials to help users feed the skill gap and adjust to using the new system. AGOS Asia Offerings Coordinate in data housekeeping Coordinate between business users & developers 5. Deployment In preparation for go-live, the project team needs to fix a data migration cut-off date for verification and sign off by business users. System access must also be assigned with correct role profiles. Upon go live, Early Life Support (ELS) should be prepared for any potential issues on system functions or employee navigation. Project teams often create a war room onsite for users to drop in and station nominated change champions within business units during the peak of go-live. The implementation partner also plays a continuous role for troubleshooting needs. Reachability and responsiveness is of the essence during this phase. It is expected that users may take time to adapt to the new system and achieve the anticipated implementation gains. AGOS Asia Offerings Early Life Support coordination and monitoring the status Preparation of Standard of Operating Procedures (SOP) 4. Testing System Integration Testing The testing and development phases may occur concurrently. During development, testers can perform System Integration Testing (SIT) to test specific modules for fixes or adjustments before retesting. SIT focuses on testing the technical performance on the system stability. It is important for the project team to prepare and share comprehensive test scripts. Testing should be done rigorously on the full capabilities of the new ERP system in SIT. User Acceptance Testing After SIT is signed off, User Acceptance Testing (UAT) can begin. UAT focuses on testing system features with various business scenarios. Users also need to ensure system effectiveness from the user experience and user interface perspectives in UAT. In order to test more productively, the project team will also need to prepare a UAT test script and train users on the intended outcome. A UAT monitoring and reposting tool is used to record UAT progress. The test results recorded in this tool is important to track any UAT glitches fixed during UAT and serves as learning points for process management. Upon completion of testing, UAT is signed off by business users. The project team needs to ensure sufficient end user training is conducted and change champions are nominated. A hands-on classroom training enables more focused learning on heavier modules, while an online training platform gives users the option to learn at their own pace and revisit modules when needed. AGOS Asia Offerings Review the UAT test scripts Coordinate UAT Review the training materials 7. Measuring Success The success of an ERP implementation is measured through KPIs and metrics based on the original implementation goals set during the planning phase. Primarily measuring user engagement on how effectively a system is utilized and process efficiencies on how well daily business operations are conducted. This can be seen by assessing the improved productivity levels, quality of work done and overall organisational financial performance. AGOS Asia Offerings Performance and productivity evaluation with existence of ERP Identification of ERP gap and recommendation on alternate solutions The AGOS Advantage for ERP We are a group of Shared Services Practitioners with > 15 years of Finance Shared Services and Shared Services experience. We have been Senior Finance Leadership Team members and have the experience in driving implementation of large scale technology projects such as single instance ERP implementation, finance automation and RPA for Finance for organisations within FMCG, Fintech, pharmaceutical, public sector, shipping, retail clothing and automative Our Finance Domain Expertise We help Finance Shared Services and Chief Finance Officers in readiness activities, blueprinting, implementation and change management for ERP Implementation, Robotics Process Automation (RPA), Automation of Finance Processes and Automation of global Finance consolidation and Finance Analytics. Our Finance Automation Implementation Thus far, we have implemented 60+ Finance related RPA processes, ERP ( Oracle, SAP, Microsoft Dynamics, SAGE) , procure to pay solutions ( Esker, Ariba), visualisation tools, finance consolidation tools. Our Superuser Business Knowledge We have in dept business user knowledge for key ERP systems, procure to pay solutions, finance consolidation and visualisation tools. Our Change Agent Role We are effective change agents for your team in undergoing finance digital transformation. With our experience in managing 300 to 600 staff strength within Global FSS, we are able to bring out the best in the teams we work with.
- ERP Implementation & Finance Transformation Case Study | AGOS Asia Sdn Bhd
See how AGOS Asia implemented an ERP system to streamline finance operations and enable GBS transformation. This case study showcases measurable results in efficiency, integration, and business performance for a global client in Malaysia. Enterprise Resource Planning (ERP) Implementation Overview of Case Study A popular yogurt franchise brand is fast expanding in the Malaysian market. This food and beverage company has decided to implement enterprise resource planning (ERP) across their retail outlets in Malaysia to improve overall productivity. Challenge To analyse, identify and advise on a ERP software solution whilst ensuring the Business run as usual. Specifically, the AGOS team is requested to deliver the following: 1. ERP Solution Recommendation and Implementation To analyse, consult and advise on the applicable ERP software solution for the company Project Manage the implementation of the ERP software from the company perspective 2. Implementation of Finance Analytics Requirement Gathering & Data Analysis Market Research & Analysis Dashboard preparation & training Solution AGOS Asia has completed a recommendation of the ERP solution and managed the RfP process in the selection of the applicable solution integrator. Project management was also provided to include business process gaps analysis workshop, business requirement gathering with process improvement, blueprint sign-off, transition data readiness, UAT Testing monitoring, Management report design and post go-live support. Outcome The Bill of Material (BOM) calculation was simplified and linked to ERP System and Point of Sale (POS) system. Purchase requisition (PR) to purchase order (PO) workflow approval with delegation of authority (DOA) matrix was also implemented. System management reporting was also implemented, leading to higher transparency of data which aided a faster decision making by management. The AGOS Advantage for Finance Shared Services We are a group of Shared Services Practitioners with > 15 years of Finance Shared Services and Shared Services experience. We have been Senior Finance Leadership Team members and have the experience in developing Target Operating Model and successfully implementing Finance Transformation strategy for MNCs from US, UK, Germany, Japan, Korea. We strengthen the ecosystem offering by providing a ready to execute management team for Finance Shared Services set up in Malaysia and Southeast Asia. Managed large Finance Shared Services team of >100 pax and strengthened the ecosystem offerings by providing a ready-to-execute management team for Finance Shared Services set up in Malaysia and Southeast Asia. Effective change agents for your organisation and team by us “proving” to the team on efficient and effective Finance practices. Strong network with CFOs and Senior Finance Leadership team (Head of FSS, Head of GBS, Head of Finance Transformation) of MNCs in Southeast Asia. Implemented 6 Captive Finance Shared Services setup for global organisations within the Pharmaceutical, Fast Moving Consumer Goods, Chemical , software, irrigation, media industry.
- GBS & Finance Transformation Success Stories | AGOS Asia Sdn Bhd
Discover how AGOS Asia has delivered successful GBS and Finance Transformation projects for global clients. Explore ERP implementation, shared services, and digital finance case studies. What It Means How organizations are responding in practice — the decisions made, trade-offs faced, and lessons learned. Finance Shared Services Implementation 1 Explore how AGOS Asia implemented a Finance Shared Services model for a global client in Malaysia. This case study showcases our GBS-led approach to optimizing finance operations and driving transformation results. Finance Analytics Implementation Discover how AGOS Asia implemented a finance analytics solution for a leading GBS client. Learn how data-driven insights improved performance, control, and reporting efficiency. Finance Shared Services Implementation - Design Stage Discover how AGOS Asia designed a Finance Shared Services model for a global client, focusing on governance, process design, and scalability. This case study highlights our GBS-led approach to building an efficient finance delivery framework in Malaysia. Finance Shared Services Implementation 2 Discover how AGOS Asia implemented a scalable Finance Shared Services solution for a multinational client in Malaysia. This case study highlights measurable efficiency gains and GBS-driven finance transformation outcomes. Enterprise Resource Planning (ERP) Implementation See how AGOS Asia implemented an ERP system to streamline finance operations and enable GBS transformation. This case study showcases measurable results in efficiency, integration, and business performance for a global client in Malaysia. Process Improvement for a Global Shipping Agency Explore how AGOS Asia improved finance and operational processes for a global shipping agency. This case study showcases our GBS-driven approach to increasing efficiency, reducing manual tasks, and enhancing financial control.
- RPA in Finance & Automation | AGOS Asia Sdn Bhd
AGOS Asia designs and implements RPA solutions for finance and accounting teams in Malaysia and worldwide. Our GBS automation experts streamline workflows, reduce errors, and drive digital finance transformation. RPA Finance and Automation What is Robotic Process Automation (RPA) ? Interact with a computer-centric process with a software User Interface providing support Configure software that will automate the activities or tasks previously performed by humans Use a Robot to run applications non-invasively, exactly same way that a person works with that software Replace repetitive tasks performed by humans, with a virtual workforce Allow humans to make judgmental calls , handle exceptions and provide oversight Key Components Involved Attended Bot Unattended Bot Control Panel Optical Character Recognition Task Mining Process Mining Key Benefits Increase data accuracy Provide a platform for business to scale up Fill in the gaps for manual work within an ERP process Increase productivity gains What can RPA do for the Finance and Accounting Function? Increase efficiency and effectiveness through automation and digitalisation Perform manual and non value-added work, allowing Finance talent to focus on analysis and insights generation Improve control & governance Upskill Talent & increase productivity Common Use Cases of RPA in Finance and Human Resources Accounts Payable Performing 2- and/or 3-way invoice matches Maintain vendor master data Vendor reconciliations Generate batch payment and upload to bank platform GL & Reporting Bank reconciliation Intercompany reconciliations Automate journal entries Monthly management reports Human Resources Payroll data entry Employee data management Benefits administration Compliance & reporting Accounts Receivable Generating customer invoices Applying cash to outstanding balances Send late payment reminders to customers Other Areas Download files from front-end systems and upload into ERP Challenges Faced in RPA implementation Low awareness & understanding of the business case of RPA by top management Low understanding of processes and prioritisation for automation Lack of skilled Business Analysts and Developers High resistance to change by business users Low maintenance capabilities The AGOS Advantage for RPA We are a group of Shared Services Practitioners with > 15 years of Finance Shared Services and Shared Services experience. We have been Senior Finance Leadership Team members and have the experience in driving implementation of large scale technology projects such as single instance ERP implementation, finance automation and RPA for Finance for organisations within FMCG, Fintech, pharmaceutical, public sector, shipping, retail clothing and automative Our Finance Domain Expertise We help Finance Shared Services and Chief Finance Officers in readiness activities, blueprinting, implementation and change management for ERP Implementation, Robotics Process Automation (RPA), Automation of Finance Processes and Automation of global Finance consolidation and Finance Analytics. Our Finance Automation Implementation Thus far, we have implemented 60+ Finance related RPA processes, ERP ( Oracle, SAP, Microsoft Dynamics, SAGE) , procure to pay solutions ( Esker, Ariba), visualisation tools, finance consolidation tools. Our Superuser Business Knowledge We have in dept business user knowledge for key ERP systems, procure to pay solutions, finance consolidation and visualisation tools. Our Change Agent Role We are effective change agents for your team in undergoing finance digital transformation. With our experience in managing 300 to 600 staff strength within Global FSS, we are able to bring out the best in the teams we work with.
- Finance Analytics | AGOS Asia Sdn Bhd
AGOS Asia enables finance teams to unlock data-driven insights through advanced analytics, Power BI dashboards, and performance reporting. As GBS experts in Malaysia, we help organizations enhance financial visibility and smarter decision-making. Finance and Business Analytics Reporting and Analytics has always been a key deliverable by the Finance team. This is an area where a significant amount of time is spent in a monthly process of downloading data from different sources, creating macros for countless excel files and “cutting and pasting” data into email updates or a powerpoint presentation. Traditionally, reports have been static where management team will need to “wait” for a financial management information pack to be sent across on a monthly basis. One of the biggest enhancement provided by technology is allowing the reports to be dynamic and instantaneous , leading to faster decision making and supported by transparent data. Key Insights from Finance and Business Analytics There are 3 main objectives in preparing the relevant reports: A. Finance Shared Services Operational Performance For Captive Finance Shared Services, in order to measure its efficiency and effectiveness, the following Key Performance Indicators(KPI) are commonly monitored: These KPIs can be measured against the top quartile performing Captive Finance Shared Services in a benchmarking exercise. In most cases, a huge deviation vs top quartile organisations indicate an inefficient processes which is more manual in nature. Upon stabilisation of a new Captive Finance Shared Services centre, it will be a good option to perform a benchmarking exercise to understand how your Finance Shared Services centre is performing vs others, either within an industry or a geographical area. KPI 1. Payment on Time How is it reported? % of invoices paid on or before its due date What Insights does it provide? • An indicator of the efficiency of the procure to pay process • An indicator on liquidity and strength of cash flow of an organisation KPI 2. Straight Through Processing of supplier invoices How is it reported? % supplier invoices which can be processed by Finance Shared Services team without further clarification or confirmation by the budget holders What Insights does it provide? • An indicator of the efficiency of the procure to pay process • An indicator of compliance to the process by all relevant stakeholders KPI 3. No. of days for month end close How is it reported? Number of days for the monthly financials of an organisation to be ready for publication What Insights does it provide? • An indicator of the efficiency of the record to report process KPI 4. Balance Sheet Reconciliation Performed On Time How is it reported? % of Balance Sheet Reconciliation which are prepared as per deadline What Insights does it provide? • An indicator of the efficiency of the record to report process KPI 5. % of Unapplied Cash How is it reported? % unmatched cash between bank statement and record as per accounting/ERP system What Insights does it provide? • An indicator of the efficiency of the order to cash process • An indicator on liquidity and strength of cash flow of an organisation B. Compliance and Governance In addition, for an improved Compliance and Governance, the following Key Performance Indicators (KPI) are commonly monitored: KPI 1. Purchase Order Compliance Rate How is it reported? % of invoices matched to a valid Purchase Order What Insights does it provide? • An indicator of compliance to procurement policy by the budget holders in procuring for goods/services KPI 2. Quality of Balance Sheet Reconciliation as per agreed standards How is it reported? % of Balance Sheet Reconciliation completed as per standards set by Global Process Owners What Insights does it provide? • An indicator of quality and compliance KPI 3. % of Restrospective Purchase Orders How is it reported? % of Purchase Orders issued after Invoices have been received or work has commence/goods delivered What Insights does it provide? • An indicator of compliance to procurement policy C. Finance and Business Performance In providing value to the business, KPIs which provides insights on productivity and cash flow will be on top of the agenda for Finance Shared Services centres aiming to move up the value curve in providing value add services to their customers. Days Sales Oustanding (DSO) How is it reported? Average number of days for credit sales to be converted into cash What Insights does it provide? • An indicator on liquidity and strength of cash flow of an organisation KPI 1. Days to Pay vs. Payment Term How is it reported? Average days for an organisation to pay its suppliers compared to payment term as provided by suppliers What Insights does it provide? • An indicator on liquidity via early or late payment by an organisation KPI 2. % of actual operating expenditure/budgeted expenditure How is it reported? Total Operating Expenditure ( per type of spend)/ Budgeted Expenditure What Insights does it provide? • An indicator for productivity savings KPI 3. Benefits of Automating Finance Reporting and Analytics A dynamic view Allow time for analysis instead of report preparation Real Time Reporting An impetus to for an organisation data clean up Key Features of an Optimal Finance and Business Analytics Dashboards Easily accessible, via desktop or mobile Self Service and intuitive Ability to pull data from multiple sources Strong Data integrity and accuracy What are the considerations in developing Finance and business Analytics? Prioritisation in KPIs selection Quality of design of the dashboard Quality of data Storage of data- on premise or Cloud? Finance Talent Upskilling The AGOS Advantage for Finance Analytics Our Finance Domain Expertise Utilising our strong Finance domain expertise, we will provide you with options on standard analytics which provides the necessary insights to help run your Finance Shared Services or Finance function efficiently, effectively and in compliance with the required governance. Where relevant, we will assist you on the customisation of the reports and analytics. Our Finance Automation Implementation We have designed 20+ KPI dashboards, consolidated financial statements and integrated with cloud technology. Our Superuser Business Knowledge We have in dept business user knowledge for key ERP systems, procure to pay solutions, finance consolidation and visualisation tools. Our Change Agent Role We offer training on Finance and business analytics to help upskill your Finance talent
- Finance Analytics | AGOS Asia Sdn Bhd
We design and implement robotic process automation (RPA) in finance and accounting for global companies. AGOS Asia is led by Global Business Services (GBS) practitioners with 15+ yrs of experience. Call +60 12-614 8298 or visit our website for more info. Finance and Business Analytics Reporting and Analytics has always been a key deliverable by the Finance team. This is an area where a significant amount of time is spent in a monthly process of downloading data from different sources, creating macros for countless excel files and “cutting and pasting” data into email updates or a powerpoint presentation. Traditionally, reports have been static where management team will need to “wait” for a financial management information pack to be sent across on a monthly basis. One of the biggest enhancement provided by technology is allowing the reports to be dynamic and instantaneous , leading to faster decision making and supported by transparent data. Key Insights from Finance and Business Analytics There are 3 main objectives in preparing the relevant reports: A. Finance Shared Services Operational Performance For Captive Finance Shared Services, in order to measure its efficiency and effectiveness, the following Key Performance Indicators(KPI) are commonly monitored: These KPIs can be measured against the top quartile performing Captive Finance Shared Services in a benchmarking exercise. In most cases, a huge deviation vs top quartile organisations indicate an inefficient processes which is more manual in nature. Upon stabilisation of a new Captive Finance Shared Services centre, it will be a good option to perform a benchmarking exercise to understand how your Finance Shared Services centre is performing vs others, either within an industry or a geographical area. KPI 1. How is it reported? % of invoices paid on or before its due date Payment on Time What Insights does it provide? • An indicator of the efficiency of the procure to pay process • An indicator on liquidity and strength of cash flow of an organisation KPI 2. Straight Through Processing of supplier invoices How is it reported? % supplier invoices which can be processed by Finance Shared Services team without further clarification or confirmation by the budget holders What Insights does it provide? • An indicator of the efficiency of the procure to pay process • An indicator of compliance to the process by all relevant stakeholders KPI 3. No of days for month end close How is it reported? Number of days for the monthly financials of an organisation to be ready for publication What Insights does it provide? • An indicator of the efficiency of the record to report process KPI 4. Balance Sheet Reconciliation Performed On Time How is it reported? % of Balance Sheet Reconciliation which are prepared as per deadline What Insights does it provide? • An indicator of the efficiency of the record to report process KPI 5. % of Unapplied Cash How is it reported? % unmatched cash between bank statement and record as per accounting/ERP system What Insights does it provide? • An indicator of the efficiency of the order to cash process • An indicator on liquidity and strength of cash flow of an organisation B. Compliance and Governance In addition, for an improved Compliance and Governance, the following Key Performance Indicators (KPI) are commonly monitored: KPI 1. Purchase Order Compliance Rate How is it reported? % of invoices matched to a valid Purchase Order What Insights does it provide? • An indicator of compliance to procurement policy by the budget holders in procuring for goods/services KPI 2. Quality of Balance Sheet Reconciliation as per agreed standards How is it reported? % of Balance Sheet Reconciliation completed as per standards set by Global Process Owners What Insights does it provide? • An indicator of quality and compliance KPI 3. % of Restrospective Purchase Orders How is it reported? % of Purchase Orders issued after Invoices have been received or work has commence/goods delivered What Insights does it provide? • An indicator of compliance to procurement policy C. Finance and Business Performance In providing value to the business, KPIs which provides insights on productivity and cash flow will be on top of the agenda for Finance Shared Services centres aiming to move up the value curve in providing value add services to their customers. Days Sales Oustanding (DSO) How is it reported? Average number of days for credit sales to be converted into cash What Insights does it provide? • An indicator on liquidity and strength of cash flow of an organisation KPI 1. Days to Pay vs. Payment Term How is it reported? Average days for an organisation to pay its suppliers compared to payment term as provided by suppliers What Insights does it provide? • An indicator on liquidity via early or late payment by an organisation KPI 2. % of actual operating expenditure/budgeted expenditure How is it reported? Total Operating Expenditure ( per type of spend)/ Budgeted Expenditure What Insights does it provide? • An indicator for productivity savings KPI 3. Benefit of automating Finance Reporting and Analytics A dynamic view Real Time Reporting Allow time for analysis instead of report preparation An impetus to for an organisation data clean up Key Features of an Optimal Finance and Business Analytics Dashboards Easily accessible, via desktop or mobile Self Service and intuitive Ability to pull data from multiple sources Strong Data integrity and accuracy What are the considerations in developing Finance and business Analytics? Prioritisation in KPIs selection Quality of design of the dashboard Quality of data Storage of data- on premise or Cloud? Finance Talent Upskilling The AGOS Advantage for Finance Analytics Our Finance Domain Expertise Utilising our strong Finance domain expertise, we will provide you with options on standard analytics which provides the necessary insights to help run your Finance Shared Services or Finance function efficiently, effectively and in compliance with the required governance. Where relevant, we will assist you on the customisation of the reports and analytics. Our Finance Automation Implementation We have designed 20+ KPI dashboards, consolidated financial statements and integrated with cloud technology. Our Superuser Business Knowledge We have in dept business user knowledge for key ERP systems, procure to pay solutions, finance consolidation and visualisation tools. Our Change Agent Role We offer training ( link to Events/Training page) on Finance and business analytics to help upskill your Finance talent
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