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AGOS Asia Sdn Bhd is a leading Global Business Services (GBS) and Finance Shared Services consulting firm. We help global enterprises transform finance operations, optimize processes, and implement digital solutions for sustainable growth. We built GBS functions before AI was the plan. Now we're building the AI operating layer underneath them. AGOS Asia advises CFOs, GBS Directors and Transformation Leaders on running shared services and finance functions with AI built into how the work actually gets done — not bolted on as a pilot. Book a GBS Advisory Call See AGOS GBS Summit 2026 AI-First Digital GBS Partner · ASEAN The Gap We Close 74% Have an AI vision for their GBS function 37% Have trained their teams against it Most GBS leaders have an AI vision. Very few have finished building what sits underneath it. 40% Have implementation underway 20% Have implemented frameworks to evaluate and reward AI contributions Anchor 1 Who We Are Trusted by Our Clients | AGOS Asia is a Malaysia-based GBS advisory and finance transformation consultancy. We've stood up shared services centres for global enterprises across ASEAN, and we run those engagements ourselves rather than handing over a strategy deck. That same team now builds the AI layer into the operating models we design — so the function gets easier to run over time, not harder. | To play, press and hold the enter key. To stop, release the enter key. Why AGOS Practitioner-led, not theory-led We run the transformations we advise on. That's the difference between a slide deck and a delivered outcome. 60+ Years of Combined Team Experience Across GBS leadership, finance transformation and enterprise operations roles before AGOS. 9th Edition of the AGOS GBS Summit ASEAN's longest-running GBS leadership platform, now positioning toward its 10th edition in 2027. 300+ Leaders at Every Summit The scale of GBS and finance practitioners who return to the AGOS GBS Summit year after year, across Malaysia and the region. Indonesia Singapore Malaysia Philipines Vietnam Bring us the gap between your AI vision and how your GBS actually runs That's the conversation we have with every client before anything gets redesigned. Book A Consultant Meet us at the Summit

AGOS Asia is an Asian-based firm, helping businesses and companies strive towards excellent practices for finance, human resources(HR) shared services, RPA, Artificial Intelligence in Malaysia, Singapore, Indonesia, Vietnam. Join Us Now! Careers with AGOS Asia JOB POSITION NetSuite Technical Support Executive Strategic Procurement Manager Robotic Process Automation Developer (RPA) Human Resource Shared Services Project Manager Finance Project & Business Analyst Finance Project & Transition Manager Tech/IT Developer Talent Aquisition Specialist Marketing Comms and Change Analyst ICAEW Management Trainee Apply Apply Apply Apply Apply Apply Apply Apply Apply Apply

AGOS Asia is an Asian-based firm, helping businesses and companies strive towards excellent practices for finance, human resources(HR) shared services, RPA, Artificial Intelligence in Malaysia, Singapore, Indonesia, Vietnam. Join Us Now! ICAEW Management Trainee Do you want to sharpen your skills as a Finance and Accounting professional, utilising technology where relevant? Would you like to learn to be a value add Finance practitioner in providing insights to our clients, helping them to grow by leaps and bounds? Do you prefer learning and growing within a culture of agility, grit and being a self starter? Join our Management Trainee Program and embark on a journey towards a successful career with us. As a Management Trainee, you will be equipped with the necessary skills, knowledge, and experience to take on future leadership roles within our organization. What You Will Be Doing - Primarily: Work with and be mentored by a group of consultants with deep practitioner experience as CFOs, Head of Global Finance Shared Services Learn and understand Best Practice Finance processes, provide process improvements recommendations, and design robust to-be processes Learn how to project manage Shared Service Center (SSC) transition implementation for our multi-national clients Learn how to evaluate technology, implement and provide business requirements to the tech team, influence and manage people, with the aim of helping our clients take their businesses into the next level Learn an end-to-end cycle of the design, development, deployment and support of Robotic Process Automation (RPA) in operation of wide spectrum of Global Fortune 500 companies and local public listed companies Hybrid working while staying in close collaboration with the AGOS team and our customers. Job Requirements What we would like from you: An overarching desire to develop yourself and move ahead of others Learn fast, think fast and can multitask effectively Self-starter attitude; able to independently deliver work with minimal supervision Agile with a can-do mindset in a fluid and fast-paced environment Excellent command of English, both verbal and written A strong and effective presenter and communicator Ability to manage different stakeholders in driving successful completion of projects Professional qualification – remaining Advanced Level for ICAEW or equivalent Work Arrangements • In alignment with ICAEW Training Requirements S hould you have any queries, feel free to email us at contact@agosasia.com , visit www.agosasia.com , www.agossummit.com We regret that only shortlisted candidates will be notified. Thank you for your interest in joining our organization. About AGOS AGOS ASIA focuses on transformation for Finance, Procurement & HR processes with an emphasis on enabling technology. Since 2015, the team has provided consultancy and technology implementation services for Finance Shared Services organisation, as well as other MNCs, PLCs and larger SMEs in Malaysia. Moving forward, AGOS ASIA will be pivoting on accelerating transformation and realisation of benefits for its clients through digitalisation and technology adoption. For further information, please refer to www.agosasia.com , www.agossummit.com Our Team More than 15 year’s experience in Finance Transformation, Finance Shared Services and Global Business Services industry More than 15 year’s experience in Finance Transformation, Finance Shared Services and Global Business Services industry A wealth of Finance Business Partnering, Internal Audit, Corporate Finance, Treasury, Tax, External Audit experience Project Management Change Management & Communications Project Migration System Implementation SAP, Oracle system users Training & Development provider Why AGOS Growing and developing with AGOS: Pushing the boundaries on leading edge technology, automation and Robotics to be adopted by organisations Always on your toes- everyday is a different learning experience! Wide range of experience, with a very diversified portfolio of projects Opportunity to manage senior Finance stakeholders/CEOs You will have the opportunity to make positive impact to the community around you Part of a great Malaysian growth story for a start up with rapid expansion AGOS Asia Values

Advisory AI-First Differentiator AGOS AI Agent Suite Six purpose-built agents that run inside your existing Procure-to-Pay, Order-to-Cash and Record-to-Report workflows. Not a platform to migrate to — a set of agents built for the way GBS already works. VendorGuard Screens every vendor change-request email for fraud risk before any bank detail is updated. CashMatch Matches incoming remittances to open invoices and flags exceptions automatically. InvoiceSmart OCR extraction plus automated matching for touchless invoice processing, with a drafted fix for every exception. SubLedger Recon Matches sub-ledger and bank lines automatically and investigates every break. CollectSmart Segments customers and prioritises collection actions so collectors work the right accounts first. FluxVariance Continuously monitors accounts for anomalies instead of scrambling at month-end, then drafts the variance narrative. See the Suite Live at the Summit

AGOS Asia is an Asian-based firm, helping businesses and companies strive towards excellent practices for finance, human resources(HR) shared services, RPA, Artificial Intelligence in Malaysia, Singapore, Indonesia, Vietnam. Join Us Now! NetSuite Technical Support Executive We are seeking a skilled NetSuite Technical Support Executive to provide functional and technical support for NetSuite ERP users. The role involves troubleshooting system issues, supporting integrations and customizations, and ensuring smooth day-to-day operations of the NetSuite platform What You Will Be Doing - Primarily: 1. Provide L1/L2 technical and functional support for NetSuite ERP users 2. Troubleshoot NetSuite issues related to finance, CRM, inventory, procurement, and order management 3. Analyze system errors, identify root causes, and implement timely resolutions 4. Support NetSuite customizations including SuiteScript, workflows, saved searches, and reports 5. Assist with NetSuite integrations using REST/SOAP APIs and third-party tools 6. Manage user access, roles, permissions, and system configurations 7. Handle support tickets, track SLAs, and ensure timely closure 8. Coordinate with internal teams and NetSuite partners for complex issues 9. Assist in NetSuite upgrades, testing, and deployment activities 10. Maintain technical documentation and knowledge base articles 11. Train end users and provide guidance on NetSuite best practices Job Requirements What we would like from you: 1. Bachelor’s degree in Computer Science, IT, Finance, or related field 2. Hands-on experience with NetSuite ERP 3. Strong understanding of NetSuite modules (Financials, AR/AP, Inventory, Order Management, etc.) 4. Experience with SuiteScript (1.0/2.0), SuiteFlow, SuiteTalk is a plus 5. Working knowledge of SQL, JavaScript, and web services 6. Familiarity with NetSuite integrations and data migration 7. Strong problem-solving and analytical skills 8. Excellent communication and stakeholder management skills 9. Ability to work in a fast-paced support environment Preferred Qualification 1. NetSuite Certification (Administrator / SuiteFoundation / Developer) 2. Experience with third-party integrations (Celigo, Boomi, MuleSoft, etc.) 3. Exposure to ITSM tools like Jira, ServiceNow, or Zendesk 4. Willing to works shift hours (9am - 10pm): 1pm - 10pm Benefits 1. Medical coverage 2. Wellness program 3. Shift allowance Should you have any queries, feel free to email us at aidaharon@agosasia.com Only shortlisted candidates will be notified. Thank you for your interest in joining our organization. About AGOS AGOS ASIA focuses on transformation for Finance, Procurement & HR processes with an emphasis on enabling technology. Since 2015, the team has provided consultancy and technology implementation services for Finance Shared Services organisation, as well as other MNCs, PLCs and larger SMEs in Malaysia. Moving forward, AGOS ASIA will be pivoting on accelerating transformation and realisation of benefits for its clients through digitalisation and technology adoption. For further information, please refer to www.agosasia.com , www.agossummit.com Our Team More than 15 year’s experience in Finance Transformation, Finance Shared Services and Global Business Services industry More than 15 year’s experience in Finance Transformation, Finance Shared Services and Global Business Services industry A wealth of Finance Business Partnering, Internal Audit, Corporate Finance, Treasury, Tax, External Audit experience Project Management Change Management & Communications Project Migration System Implementation SAP, Oracle system users Training & Development provider Why AGOS Growing and developing with AGOS: Pushing the boundaries on leading edge technology, automation and Robotics to be adopted by organisations Always on your toes- everyday is a different learning experience! Wide range of experience, with a very diversified portfolio of projects Opportunity to manage senior Finance stakeholders/CEOs You will have the opportunity to make positive impact to the community around you Part of a great Malaysian growth story for a start up with rapid expansion AGOS Asia Values

AGOS Asia Sdn Bhd is a Malaysia-based consulting firm specializing in Finance Shared Services and Global Business Services (GBS) transformation. We help global companies streamline finance operations with 15+ years of real-world experience in ERP, RPA, and process optimization in Malaysia, Singapore, Indonesia, Vietnam. Join Us Now! Finance Project & Transition Manager AGOS Asia is a specialist consulting group focused on digital transformation, Global Business Services set up and implementation, as well as Finance, Procurement & HR transformation. Empowered by technology and coupled with the team's cumulative experience of more than 60 years, AGOS Asia has enabled Fortune 500/FTSE100 companies in technology implementation, build and manage Global Business Services (GBS) and Finance Shared Services (FSS) in Malaysia and across the region. Do you consider yourself as an ambitious Finance professional, ready to utilise your experience and make an impact on new FSSC set up and implementation? Do you prefer learning and growing within a culture of agility, grit and being a self starter? If so, we want you to join our Dream Team to: Work with and be mentored by a group of consultants with deep practitioner experience as CFOs, Head of Global Finance Shared Services Recommend process improvements and design robust to-be processes based on your understanding of Finance Best Practices Project manage Shared Service Center (SSC) transition implementation for our multi-national clients Evaluate technology, implement and provide business requirements to the tech team, influence and manage people, with the aim of helping our clients take their businesses into the next level Work in a hybrid model while staying in close collaboration with the AGOS team and our customers What You Will Be Doing - Primarily: Project Planning & Governance Project Management Develop, monitor and report on implementation roadmap Facilitate fit gap workshops Manage transition process ( knowledge transfer process, training, documentation) Stakeholder engagement and management Monitor stabilisation post transition Gather requirements and design KPI dashboards using Analytics tools Job Requirements What we would like from you: Minimum 8 years of relevant experience in FSSC or Consulting Process knowledge and expertise in P2P (invoice processing, payment, T&E, MDM), O2C (Billing, Credit Control, Cash App, MDM), and R2R Involvement in finance transformation project is a plus Past experience in transitioning/migrating activities to or from a FSSC Experience using Oracle ERP is preferred An overarching desire to develop yourself and move ahead of others Learn fast, think fast and can multitask effectively Deliver, on time in full, either through self or through others See a problem, love it and solve it! Self-starter attitude; able to independently deliver work with minimal supervision Agile with a can-do mindset in a fluid and fast-paced environment Excellent command of English, both verbal and written A strong and effective presenter and communicator Ability to manage team and different stakeholders in driving successful completion of projects Professional qualification in Accounting is an added advantage Please contact us at contact@agosasia.com , visit www.agosasia.com , www.agossummit.com About AGOS AGOS Asia is a specialist consulting group focused on digital transformation, Global Business Services set up and implementation, as well as Finance, Procurement & HR transformation. Empowered by technology and coupled with the team's cumulative experience of more than 60 years, AGOS Asia has enabled Fortune 500/FTSE100 companies in technology implementation, build and manage Global Business Services (GBS) and Finance Shared Services (FSS) in Malaysia and across the region. For further information, please refer to www.agosasia.com , www.agossummit.com Our Team More than 15 year’s experience in Finance Transformation, Finance Shared Services and Global Business Services industry More than 15 years experience in Finance Transformation, Finance Shared Services and Global Business Services industry A wealth of Finance Business Partnering, Internal Audit, Corporate Finance, Treasury, Tax, External Audit experience Project Management  Project Migration System Implementation SAP, Oracle system users Training & Development provide Why AGOS Growing and developing with AGOS: Pushing the boundaries on leading edge technology, automation and Robotics to be adopted by organisations Opportunity to work with large, multinational organisations Always on your toes- everyday is a different learning experience! Wide range of experience, with a very diversified portfolio of projects Opportunity to develop your business and Finance process experience You will have the opportunity to make positive impact to the community around you Part of a great Malaysian growth story An approved ICAEW Training Employer (ATE) AGOS Asia Values

Learn about AGOS Asia, a Malaysia-based consulting firm specializing in Global Business Services (GBS) and Finance Shared Services transformation. With over 15 years of hands-on experience, we help organizations achieve operational excellence through finance innovation. Who We Are We Are AGOS Asia AGOS Asia leverages our deep practitioner experience as a Senior Finance Leadership team in assisting you and your organisation. We undertake client transformations as our own, giving assurance that we are in this together towards improvement and success. AGOS Asia has been recognised as the Top Consulting Firm for Global Business Services (GBS) and Finance Shared Services (FSS) advisory in Asia by Consultancy Asia on 13th April 2023. Read more here Click to play our corporate video Who We Are & What We Do Our Story Our Mission Our Vision We are a fast growing Consulting firm, Empowered by Technology within the Finance and Finance Shared Services Domain To be the No 1. Technology Empowered Consulting Firm for GBS in Asia by 2025 To create insights and value for GBS organisations through: Optimized processes Technology Exploration and Enablement Talent Upskilling Value Proposition of AGOS 1. Deep and comprehensive Finance & Finance Shared Services practitioner experience within Fortune 500 MNCs 2. In complex Finance transformation projects, we see your issues and problems as our own and we are “in this together” in driving success and resolving issues 3. Strong network with CFOs and Senior Finance Leadership team and other FSS talent of MNCs in Asia, Europe and Americas 4. Quick understanding of your business and finance requirements and strong agility in application of new technology in accordance with your requirements 5. We are change agents for your Finance Team History & Milestones 2016 AGOS founded by Joon Teoh 2018 First AGOS GBS Summit 2019 In partnership with UiPath and Softomotive (later Microsoft) for Robotic Process Automation and Microsoft on Data Analytics 2020 Launch AGOS Digital Talent Assessment Tool 2021 Launch AGOS Digital Readiness Assessment Tool 2022 Regional Expansion to Singapore and Philippines 2023 Building COE for GBS Practitioners Team AGOS CEO and Founder Joon Teoh Joon Teoh is a Global Business Services (GBS) and Finance expert. As the CEO of AGOS Asia, Joon primarily provides strategic mentoring & coaching to senior leaders within the shared services industry. Joon is also a speaker for the Malaysian Institute of Accountants (MIA), CFO Forums and the annual AGOS Summit. Joon holds a BSc Econs in Accounting & Finance from the London School of Economics and is a Fellow Chartered Accountant of ICAEW (Institute of Chartered Accountant England & Wales) and Chartered Accountant of MIA (Malaysian Institute Of Accountants). Head of Centre of Excellence YeeLing Kan Yee Ling has over 10 years of strong operational experience in Shared Services management, operations, technology implementation and support. Prior to her current role, she was the Head of Finance Operation Manager in AIA; leading the set up and implementation of AIA Finance Shared Services Hub for P2P, OTC & R2R. Yee Ling is well sought after system trainner (SAP) and she is a super user for the system particularly within accounts payable and general accounting process. Yee Ling is also Lean Sigma, MSP and Prince 2 trained and holds a degree in Business Commerce majoring in Accountancy. AGOS Advisory Board Azlinda Ab Kasim Azlinda is a seasoned professional with over 20 years of experience in GBS. Her career trajectory includes key leadership roles at top-tier GBS organizations such as Zimmer Biomet, GSK, WorleyParsons, driving accountability across Finance and ERP Transformation initiatives. In her current capacity as APAC SSC Director at PageGroup, Azlinda is spearheading the establishment of the new entity in Kuala Lumpur which covers Global Transactional Finance, FP&A, Payroll, People & Culture, Business Technology & Marketing. Azlinda is an active speaker, contributor, and facilitator in the GBS community and is well regarded as a Business Change Expert and People Leader in the industry. Jason Crimson Jason is a Global Business Services (GBS) and Shared Services leader with over 25 years of professional experience across global business services operations within accounting, finance, technology, FMCG, and mining sectors. He held senior leadership roles in MNCs such as PwC, IBM, Kimberly-Clark and BHP. Jason has hands-on experience in leading transformation and operations teams of up to 1500 employees globally, in over 40 countries spread across 6 continents. He is a Fellow of the Association of Chartered Certified Accountants (ACCA, UK) and a member of the Malaysian Institute of Accountants (MIA). Jason is a certified Change Management practitioner, Agile Project Management practitioner, and holds a Change Manager & Agile Project Manager (APMG) certification. He is also a certified coach and a HRD Corporation certified and accredited trainer. Jason is passionate about talent and leadership development and specializes in leadership capability development, organizational development, and personal effectiveness for GBS organizations. Doug Stockton Doug has extensive experience creating Hackett benchmark Upper Quartile Best in Class Finance Hub operations. Within UK, India, Malaysia and across APAC, including global leadership of regional hubs in Costa Rica and Poland, he has successfully launched and transformed finance operations, through to value add expansion, delivering strategically enabled Finance Hubs for Global Multinational Pharma & Medtech Companies. He has delivered transformation projects, including SAP deployment, process, organisational, and culture change. He has worked with peers globally, in a complex matrix organisation, to implement a new global operating model and build high performing teams. Doug is considered a Shared Services Pioneer amongst peers and colleagues in Global Business Services and actively engages in industry forums and networks. AGOS Asia Values Our Footprint Industries Served Pharma FMCG Chemical Work Done Consulting Projects 500+ Roles Created FSS Setup Digital Transformation 30+ Processes Automated Talent Assessment 800+ Reports Created AGOS Summit 750+ Professional Attendees Our Partners Career at AGOS Join AGOS Asia and our team of passionate industry experts in a collaborative and proactive environment Find Openings

We design and implement robotic process automation (RPA) in finance and accounting for global companies. AGOS Asia is led by Global Business Services (GBS) practitioners with 15+ yrs of experience. Call +60 12-614 8298 or visit our website for more info. Finance and Business Analytics Reporting and Analytics has always been a key deliverable by the Finance team. This is an area where a significant amount of time is spent in a monthly process of downloading data from different sources, creating macros for countless excel files and “cutting and pasting” data into email updates or a powerpoint presentation. Traditionally, reports have been static where management team will need to “wait” for a financial management information pack to be sent across on a monthly basis. One of the biggest enhancement provided by technology is allowing the reports to be dynamic and instantaneous , leading to faster decision making and supported by transparent data. Key Insights from Finance and Business Analytics There are 3 main objectives in preparing the relevant reports: A. Finance Shared Services Operational Performance For Captive Finance Shared Services, in order to measure its efficiency and effectiveness, the following Key Performance Indicators(KPI) are commonly monitored: These KPIs can be measured against the top quartile performing Captive Finance Shared Services in a benchmarking exercise. In most cases, a huge deviation vs top quartile organisations indicate an inefficient processes which is more manual in nature. Upon stabilisation of a new Captive Finance Shared Services centre, it will be a good option to perform a benchmarking exercise to understand how your Finance Shared Services centre is performing vs others, either within an industry or a geographical area. KPI 1. How is it reported? % of invoices paid on or before its due date Payment on Time What Insights does it provide? • An indicator of the efficiency of the procure to pay process • An indicator on liquidity and strength of cash flow of an organisation KPI 2. Straight Through Processing of supplier invoices How is it reported? % supplier invoices which can be processed by Finance Shared Services team without further clarification or confirmation by the budget holders What Insights does it provide? • An indicator of the efficiency of the procure to pay process • An indicator of compliance to the process by all relevant stakeholders KPI 3. No of days for month end close How is it reported? Number of days for the monthly financials of an organisation to be ready for publication What Insights does it provide? • An indicator of the efficiency of the record to report process KPI 4. Balance Sheet Reconciliation Performed On Time How is it reported? % of Balance Sheet Reconciliation which are prepared as per deadline What Insights does it provide? • An indicator of the efficiency of the record to report process KPI 5. % of Unapplied Cash How is it reported? % unmatched cash between bank statement and record as per accounting/ERP system What Insights does it provide? • An indicator of the efficiency of the order to cash process • An indicator on liquidity and strength of cash flow of an organisation B. Compliance and Governance In addition, for an improved Compliance and Governance, the following Key Performance Indicators (KPI) are commonly monitored: KPI 1. Purchase Order Compliance Rate How is it reported? % of invoices matched to a valid Purchase Order What Insights does it provide? • An indicator of compliance to procurement policy by the budget holders in procuring for goods/services KPI 2. Quality of Balance Sheet Reconciliation as per agreed standards How is it reported? % of Balance Sheet Reconciliation completed as per standards set by Global Process Owners What Insights does it provide? • An indicator of quality and compliance KPI 3. % of Restrospective Purchase Orders How is it reported? % of Purchase Orders issued after Invoices have been received or work has commence/goods delivered What Insights does it provide? • An indicator of compliance to procurement policy C. Finance and Business Performance In providing value to the business, KPIs which provides insights on productivity and cash flow will be on top of the agenda for Finance Shared Services centres aiming to move up the value curve in providing value add services to their customers. Days Sales Oustanding (DSO) How is it reported? Average number of days for credit sales to be converted into cash What Insights does it provide? • An indicator on liquidity and strength of cash flow of an organisation KPI 1. Days to Pay vs. Payment Term How is it reported? Average days for an organisation to pay its suppliers compared to payment term as provided by suppliers What Insights does it provide? • An indicator on liquidity via early or late payment by an organisation KPI 2. % of actual operating expenditure/budgeted expenditure How is it reported? Total Operating Expenditure ( per type of spend)/ Budgeted Expenditure What Insights does it provide? • An indicator for productivity savings KPI 3. Benefit of automating Finance Reporting and Analytics A dynamic view Real Time Reporting Allow time for analysis instead of report preparation An impetus to for an organisation data clean up Key Features of an Optimal Finance and Business Analytics Dashboards Easily accessible, via desktop or mobile Self Service and intuitive Ability to pull data from multiple sources Strong Data integrity and accuracy What are the considerations in developing Finance and business Analytics? Prioritisation in KPIs selection Quality of design of the dashboard Quality of data Storage of data- on premise or Cloud? Finance Talent Upskilling The AGOS Advantage for Finance Analytics Our Finance Domain Expertise Utilising our strong Finance domain expertise, we will provide you with options on standard analytics which provides the necessary insights to help run your Finance Shared Services or Finance function efficiently, effectively and in compliance with the required governance. Where relevant, we will assist you on the customisation of the reports and analytics. Our Finance Automation Implementation We have designed 20+ KPI dashboards, consolidated financial statements and integrated with cloud technology. Our Superuser Business Knowledge We have in dept business user knowledge for key ERP systems, procure to pay solutions, finance consolidation and visualisation tools. Our Change Agent Role We offer training ( link to Events/Training page) on Finance and business analytics to help upskill your Finance talent

Unlock business efficiency with AGOS Asia’s ERP implementation and advisory services. We support GBS and finance teams in designing, integrating, and optimizing ERP systems across Malaysia. ERP What is Enterprise Resource Planning (ERP)? ERP (Enterprise Resource Planning) is a type of software that integrates business processes and mobilizes data throughout an organisation. ERP is widely used by companies across industries to help manage daily business activities, such as financials, operations, commerce, reporting, supply chain, manufacturing, human resources and more. It’s data connectivity extends beyond the ERP system as it also connects data to productivity tools, e-commerce, and customer engagement solutions. A comprehensive ERP system also includes enterprise performance management which is a software to plan, budget, predict, and report organizational financials. In essence, the ERP system connects the network of business functions and data within the network for better insights towards optimizing processes across the entire business. Benefits of ERP Most organisations readily operate with a financial and operational system in place. However, the silo of single business function software’s used by the organizations do not have the capability to go beyond daily business processes nor can they help with prospective business growth. As organisations expand, there is a critical need for a more efficient and effective business system and ways of working. The implementation of ERP systems helps to keep up with these business needs. Today, ERP software’s are widely used to help manage businesses of all sizes and in all industries. How Business Functions Benefit from ERP Ensure Data Connectivity & Integrity ERP systems connect the network of business processes and enable the flow of data throughout. This transparency and availability of an organization’s shared transactional data from direct sources ensures data integrity from a single source of truth, instils accountability of work and eliminates data duplication. Achieve Process Efficiency ERP systems bridge information gaps across various departments within an organisation. This allows managers across the organisation to see a more holistic view of process flows, finances and critical issues. This replaces silo work with a more collaborative business management. Elevate Business Performance ERP solutions that utilize the integration of artificial intelligence (AI) enables organisations to display performance dashboards and extract business insights from operational data. These insights will help enhance the decision making process and reveal ways to improve operational performance going forward. Ensure Business Agility ERP solutions are built to adapt to varying business needs and growth. These solutions offer flexible deployment options and highly customizable software. Most importantly, it builds continuity and resiliency into business processes to proactively prepare for and respond to any operational disruption or market change. ERP Implementation ERP implementation describes the process of planning, organizing and deploying an ERP system to integrate an organisations business functions. A structured and phased approach is important to ensure a successful ERP implementation. Phases of ERP Implementation 6. Support & System Update The agility of ERP systems means that adjustments can be made post deployment to ensure the business achieves the desired benefits in the long run. Post go live, the project team may still be responsible to gather user feedback and update the system accordingly. As new features are added into the system, additional development and configuration, along with new user training may be needed. In terms of system updates, on-premises ERP system will require periodic software updates or hardware upgrades over time while cloud-based ERP system may get software updates automatically. 2. Design The design phase focuses on gathering detailed system requirements to create an ERP solution. It is important to involve users in requirement gathering for a comprehensive first-hand understanding of current workflows on business processes and their gaps. Users will need to sign off the blueprint with all the business requirements confirmed. This will ensure a detailed ERP system design that will improve overall workflow efficiency and productivity. Additionally, involving users in this phase provides insights on resource capabilities, willingness for change and training needs for the new ERP system. A thorough change impact assessment (CIA) and training needs analysis (TNA) enables the project team to design an effective change action plan around users business-as-usual activities. AGOS Asia Offerings Organize and conduct the local process validation workshop Recommend and streamlines the business process during the workshop Review the blueprint 1. Planning Planning for ERP implementation includes setting up a project team and selecting an ERP product based on business needs. It is important to acquire and setup a strong project team to handle various roles throughout the implementation, such as timeline planning, goal setting, software developing, training and communications. When choosing an ERP system, thorough research must be done to select the best fit solution for organisational needs. For example, on-premise ERP system requires buying and installing hardware and software in a readily available data center, while cloud-based ERP system means subscribing to a service provider and accessing the ERP software via the internet. AGOS Asia Offerings Overall Project Management Change Management and Communications High level process understanding and business requirement gathering Source and evaluate the ERP as per business requirements has been gathered. Evaluate the vendor / solution implementor 3. Development Software development involves configuring and customizing the ERP software to support the redesigned processes. Before data migration begins, business users must perform data housekeeping activities to ensure data readiness. Data migration involves extracting, transforming and loading data from existing systems. The data used may require verification and reformatting before they can be migrated. Several data migration loads is the recommended practice to ensure accuracy and completeness. In this phase, the project team should also develop training materials to help users feed the skill gap and adjust to using the new system. AGOS Asia Offerings Coordinate in data housekeeping Coordinate between business users & developers 5. Deployment In preparation for go-live, the project team needs to fix a data migration cut-off date for verification and sign off by business users. System access must also be assigned with correct role profiles. Upon go live, Early Life Support (ELS) should be prepared for any potential issues on system functions or employee navigation. Project teams often create a war room onsite for users to drop in and station nominated change champions within business units during the peak of go-live. The implementation partner also plays a continuous role for troubleshooting needs. Reachability and responsiveness is of the essence during this phase. It is expected that users may take time to adapt to the new system and achieve the anticipated implementation gains. AGOS Asia Offerings Early Life Support coordination and monitoring the status Preparation of Standard of Operating Procedures (SOP) 4. Testing System Integration Testing The testing and development phases may occur concurrently. During development, testers can perform System Integration Testing (SIT) to test specific modules for fixes or adjustments before retesting. SIT focuses on testing the technical performance on the system stability. It is important for the project team to prepare and share comprehensive test scripts. Testing should be done rigorously on the full capabilities of the new ERP system in SIT. User Acceptance Testing After SIT is signed off, User Acceptance Testing (UAT) can begin. UAT focuses on testing system features with various business scenarios. Users also need to ensure system effectiveness from the user experience and user interface perspectives in UAT. In order to test more productively, the project team will also need to prepare a UAT test script and train users on the intended outcome. A UAT monitoring and reposting tool is used to record UAT progress. The test results recorded in this tool is important to track any UAT glitches fixed during UAT and serves as learning points for process management. Upon completion of testing, UAT is signed off by business users. The project team needs to ensure sufficient end user training is conducted and change champions are nominated. A hands-on classroom training enables more focused learning on heavier modules, while an online training platform gives users the option to learn at their own pace and revisit modules when needed. AGOS Asia Offerings Review the UAT test scripts Coordinate UAT Review the training materials 7. Measuring Success The success of an ERP implementation is measured through KPIs and metrics based on the original implementation goals set during the planning phase. Primarily measuring user engagement on how effectively a system is utilized and process efficiencies on how well daily business operations are conducted. This can be seen by assessing the improved productivity levels, quality of work done and overall organisational financial performance. AGOS Asia Offerings Performance and productivity evaluation with existence of ERP Identification of ERP gap and recommendation on alternate solutions The AGOS Advantage for ERP We are a group of Shared Services Practitioners with > 15 years of Finance Shared Services and Shared Services experience. We have been Senior Finance Leadership Team members and have the experience in driving implementation of large scale technology projects such as single instance ERP implementation, finance automation and RPA for Finance for organisations within FMCG, Fintech, pharmaceutical, public sector, shipping, retail clothing and automative Our Finance Domain Expertise We help Finance Shared Services and Chief Finance Officers in readiness activities, blueprinting, implementation and change management for ERP Implementation, Robotics Process Automation (RPA), Automation of Finance Processes and Automation of global Finance consolidation and Finance Analytics. Our Finance Automation Implementation Thus far, we have implemented 60+ Finance related RPA processes, ERP ( Oracle, SAP, Microsoft Dynamics, SAGE) , procure to pay solutions ( Esker, Ariba), visualisation tools, finance consolidation tools. Our Superuser Business Knowledge We have in dept business user knowledge for key ERP systems, procure to pay solutions, finance consolidation and visualisation tools. Our Change Agent Role We are effective change agents for your team in undergoing finance digital transformation. With our experience in managing 300 to 600 staff strength within Global FSS, we are able to bring out the best in the teams we work with.

Discover how AGOS Asia designed a Finance Shared Services model for a global client, focusing on governance, process design, and scalability. This case study highlights our GBS-led approach to building an efficient finance delivery framework in Malaysia. Finance Shared Services Implementation - Design Stage Overview of Case Study A German multinational company that manages complex supply chains for both chemical manufacturers and consumers has decided to set up a Finance Shared Service Centre (FSSC) in KL, Malaysia to support the APAC region in the Procure to Pay (P2P), Order to Cash (O2C) and Record to Report (R2R) functions. Challenge To analyse, identify and advise on a FSSC setup to optimize processess whilst ensuring the Business run as usual. Specifically, the AGOS team is requested to deliver the following: 1. Design of To-be processes for P2P, O2C and R2R, Tech Solution Recommendation and Organisational Structure To gather requirements and analyse current as-is P2P, O2C and R2R processes for the respective countries in APAC To design process flows for overall P2P, O2C and R2R processes and subprocesses according to SSC best practices To propose system and automation recommendations for P2P , O2C, R2R, and MDM processes in the short, medium and long term in line with the process improvements proposed 2. Process Improvement Recommendations Requirement gathering and data analysis Propose elimination, simplification, standardisation and automation opportunities in the current processes and work out the estimated time savings Classify process improvements to be implemented in the short term, medium term and long term Solution AGOS Asia has completed the recommendation for the design of FSSC To-be process to eliminate, simplify, standardise or automate existing processes. Stakeholder mapping and engagement action plan is developed. Local countries tax and regulatory concerns were addressed. Additionally, feedback/concerns from stakeholders were obtained and addressed in online workshops and follow up sessions to ensure smooth and comprehensive transition. To-be processes for P2P, O2C and R2R were also designed based on industry best practices and documented in process flowcharts with the process improvement and control points clearly indicated. Outcome Design phase for APAC Finance Shared Services Centre implementation was completed within timeline. The AGOS Advantage for Finance Shared Services We are a group of Shared Services Practitioners with > 15 years of Finance Shared Services and Shared Services experience. We have been Senior Finance Leadership Team members and have the experience in developing Target Operating Model and successfully implementing Finance Transformation strategy for MNCs from US, UK, Germany, Japan, Korea. We strengthen the ecosystem offering by providing a ready to execute management team for Finance Shared Services set up in Malaysia and Southeast Asia. Managed large Finance Shared Services team of >100 pax and strengthened the ecosystem offerings by providing a ready-to-execute management team for Finance Shared Services set up in Malaysia and Southeast Asia. Effective change agents for your organisation and team by us “proving” to the team on efficient and effective Finance practices. Strong network with CFOs and Senior Finance Leadership team (Head of FSS, Head of GBS, Head of Finance Transformation) of MNCs in Southeast Asia. Implemented 6 Captive Finance Shared Services setup for global organisations within the Pharmaceutical, Fast Moving Consumer Goods, Chemical , software, irrigation, media industry.

This training course aims to equip Finance, HR, Procurement, Marketing and other operational roles (non-IT) in the competencies required to build dashboards to drive better generation of insights. Data Analytics – Power BI Intermediate to Advanced 6 sessions (4 - 8 hours) This training course aims to equip Finance, HR, Procurement, Marketing and other operational roles (non-IT) in the competencies required to build dashboards to drive better generation of insights. What You'll Learn: 1. Advanced Analytics Dashboard Technical Functionalities – Power BI 2. Advanced Visualizations & Integration of Dashboards 3. Implementing Knowledge and Developing Dashboards for Practical Use About this training course: The course will indeed equip participants with the skills and knowledge necessary to leverage Power BI effectively for advanced data analysis and visualization. GET THIS COURSE NOW Data Analytics - Power BI Intermediate to Advanced 6 sessions (4-8 hours) 8 participants Register Now Training Agenda 6 sessions (4-8 hours) Session 1 Session 2 Session 3 Session 4 Session 5 Session 6 Advanced Data Visualization and Analysis - Power BI (Day 1) F2F: 8 Hours 8 Participants Descriptions 1. Introduction to Advanced Analytics Dashboards 2. Understanding Data Sources and Integration 3. Data Cleaning and Preparation Techniques 4. Advanced Data Analysis Methods Advanced Data Visualization and Analysis - Power BI (Day 2) F2F: 8 Hours 8 Participants Descriptions 1. Dashboard Design Principles 2. Interactive Visualizations and Dashboard Functionality 3. Utilizing Advanced Excel Features for Dashboards 4. Best Practices for Dashboard Reporting Application of learning - Scripting of analytics F2F: 8 Hours 8 Participants Descriptions 1. Provide use case scenarios 2. Hands-on exercises with real datasets from scratch to reinforce training 3. Story-telling and presentation of created dashboards Process Understanding of Dashboard Requirement F2F: 4 Hours 8 Participants Descriptions 1. Identify and select the key metrics to be displayed on the dashboard 2. Outline procedures for ensuring data accuracy, consistency, and integrity 3. Specify any data validation or cleansing processes Demonstration of Dashboard and Logic Explanation F2F: 8 Hours 8 Participants Descriptions 1. Provide an overview and narrative of the dashboard design, illustrating its layout. 2. Display a variety of visualization formats featured within the dashboard. 3. Emphasize interactive elements integrated into the dashboard. 4. Describe the meaningful findings extracted from the data showcased on the dashboard. Mentoring on Issues Arising from the Dashboard Build F2F: 8 Hours 8 Participants Descriptions 1. Consolidate knowledge through revision sessions and clarify doubts in Q&A sessions to ensure a strong grasp of Power BI capabilities 2. Offer ongoing support to address user questions and concerns

We design and implement robotic process automation (RPA) in finance and accounting for global companies. AGOS Asia is led by Global Business Services (GBS) practitioners with 15+ yrs of experience. Call +60 12-614 8298 or visit our website for more info. RPA Finance and Automation What is Robotic Process Automation (RPA) ? Interact with a computer-centric process with a software User Interface providing support Configure software that will automate the activities or tasks previously performed by humans Use a Robot to run applications non-invasively, exactly same way that a person works with that software Replace repetitive tasks performed by humans, with a virtual workforce Allow humans to make judgmental calls , handle exceptions and provide oversight Key components involved Attended Bot Unattended Bot Control Panel Optical Character Recognition Task Mining Process Mining Key Benefits Increase productivity gains Increase data accuracy Provide a platform for business to scale up Fill in the gaps for manual work within an ERP process What can RPA do for the Finance and Accounting Function? Increase efficiency and effectiveness through automation and digitalisation Perform manual and non value-added work, allowing Finance talent to focus on analysis and insights generation Improve control & governance Upskill Talent & increase productivity Common Use Cases of RPA in Finance and Human Resources Accounts Payable Performing 2- and/or 3-way invoice matches Maintain vendor master data Vendor reconciliations Generate batch payment and upload to bank platform GL & Reporting Bank reconciliation Intercompany reconciliations Automate journal entries Monthly management reports Human Resources Payroll data entry Employee data management Benefits administration Compliance & reporting Accounts Receivable Generating customer invoices Applying cash to outstanding balances Send late payment reminders to customers Other Areas Download files from front-end systems and upload into ERP Challenges Faced in RPA implementation Low awareness & understanding of the business case of RPA by top management Low understanding of processes and prioritisation for automation Lack of skilled Business Analysts and Developers High resistance to change by business users Low maintenance capabilities The AGOS Advantage for RPA We are a group of Shared Services Practitioners with > 15 years of Finance Shared Services and Shared Services experience. We have been Senior Finance Leadership Team members and have the experience in driving implementation of large scale technology projects such as single instance ERP implementation, finance automation and RPA for Finance for organisations within FMCG, Fintech, pharmaceutical, public sector, shipping, retail clothing and automative Our Finance Domain Expertise We help Finance Shared Services and Chief Finance Officers in readiness activities, blueprinting, implementation and change management for ERP Implementation, Robotics Process Automation (RPA), Automation of Finance Processes and Automation of global Finance consolidation and Finance Analytics. Our Finance Automation Implementation Thus far, we have implemented 60+ Finance related RPA processes, ERP ( Oracle, SAP, Microsoft Dynamics, SAGE) , procure to pay solutions ( Esker, Ariba), visualisation tools, finance consolidation tools. Our Superuser Business Knowledge We have in dept business user knowledge for key ERP systems, procure to pay solutions, finance consolidation and visualisation tools. Our Change Agent Role We are effective change agents for your team in undergoing finance digital transformation. With our experience in managing 300 to 600 staff strength within Global FSS, we are able to bring out the best in the teams we work with.