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Elevating Financial Leadership: The Role of Value-Add KPIs in CFO Strategy

As Chief Financial Officers (CFOs), their role extends beyond formulating and executing the ongoing financial strategy. CFOs are expected to deliver timely and precise insights to diverse stakeholders within the organisation.

Recognising the imperative to provide real-time insights leading to enhanced performance and business growth, there is a need to provide comprehensive financial performance dashboards for CFOs with accurate datasets and predictive capability.  

Providing a value-add service to CFOs by the Shared Services Team

Value-Add Key Performance Indicator (KPI) Dashboard serves as a comprehensive tool, furnishing the management team with deeper insights into various aspects of the company's performance and financial health, thereby facilitating informed decision-making and strategic planning. This digital tool provides insights beyond traditional metrics, aligning financial objectives with the organisation broader strategic goals.

Conventional KPI dashboards in the Shared Services primarily focus on operational metrics such as volume of processing and monthly closing timeline for functions such as Order to Cash (O2C), Record to Report (R2R), and Procure to Pay (P2P). However, in addressing the needs of CFOs, the Shared Services team can put forward value-add KPI dashboards which has a clear line of sight with the organisation targets or objectives for the year.

Driving Capital Efficiency, Compliance and Profitability

Value-Add KPI Dashboard offers an integrated approach to not only increasing profits but also enhancing compliance effectiveness and optimising capital utilisation.

  • Improving Capital Efficiency through Predictive Models

These dashboards enable CFOs to assess the cash flow position of the organisation and predict the cash flow for future periods. This is critical in the management of working capital and enable further evaluation of specific areas such as mismatch between the vendor payment terms vs debtor payment terms. Furthermore, opportunity costs of this mismatch can be highlighted within the dashboard to the CFOs monthly driving mitigating action points for relevant teams in the organisation. By having this visibility, CFOs can unlock trapped capital and improve the organisation's cash position significantly.

  • Ensuring Compliance and Risk Management

 Another important aspect is compliance and fraud detection. Dashboards incorporating expenditure patterns, Purchase Order sequencing and amount can detect potential duplicate or split Purchase Orders Up-to-date and information as such is especially useful in the education and change management of business users across the organisation in addition to fraud detection.

  • Enhancing Profitability through Actionable Insights

Interactive Value-add KPI dashboards enable CFOs to drill down into granular details, such as product-level profitability, customer acquisition costs, pricing by product level and Operating Expenses (OPEX) Analysis. By gaining deeper insights into the factors influencing profitability and understanding the opportunity cost associated with each decision, CFOs can refine business strategies, streamline operations, and capitalise on lucrative opportunities in the market. This includes optimising OPEX allocations, identifying areas for cost reduction or efficiency improvements, supporting informed decisions that maximise the organization's overall financial performance.


The adoption of Value-Added KPIs empowers CFOs to drive strategic value creation and organisational growth in the ever-evolving marketplace. These KPIs transcend traditional metrics, aligning financial objectives with broader strategic goals, enabling CFOs to navigate modern finance complexities with confidence and agility, steering organisations towards sustainable growth.

For further insights on how Value Add KPIs can complement and advance the CFO agenda, we invite you to get in touch with us at or visit our website at


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