Tue, 11 Jun
|Location is TBD
Application of Service Delivery Management
Are you ready to elevate your expertise in Service Delivery Management and lead your team to new heights of efficiency and customer satisfaction? Don't miss out on our transformative training course designed for professionals like you!
Time & Location
11 Jun 2024, 9:00 am
Location is TBD
About The Event
What You Will Learn:
Evolution of Shared Services: Gain insights into the progression and future trends of shared services.
Service Management Lifecycle: Understand and apply the stages of the Service Management Lifecycle to your organisation.
Organisational Governance Structures: Learn how to structure and govern your service management team for maximum efficiency.
Range of Services: Deep dive into the various services offered by shared services teams and how to manage them effectively.
Don’t miss this opportunity to refine your skills and drive your team to success. Enroll now and transform your approach to Service Delivery Management!
Upcoming Events
Workshop: GBS Certificate: Shared Services Processes 1018th April 2022Location is TBD
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Workshop: GBS Finance Fundamentals: O2C Best Practices & Technology Solutions for Analysts14th & 15th April 2022Location is TBD
Introduction to Data Analytics for Finance Shared Services10th - 12th May 2022 & 23rd May 2022Location is TBD
Evaluation of RPA Processes and Management of Automation Journey10th June 2022Location is TBD
Transforming A Finance Professional to a Business Analyst13th & 14th June 2022Location is TBD
Transforming A Finance Professional to a RPA Citizen Developer15th & 16th June 2022Location is TBD
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Introduction to Finance Shared ServicesMon, 10 JunLe Méridien Petaling Jaya
Evaluation of RPA Processes and Management of Automation JourneyMon, 20 MayLe Méridien Petaling Jaya
Building RPA COE for GBS PractitionersTue, 16 AprPetaling Jaya
Building Analytics COE for GBS PractitionersMon, 04 MarLe Méridien Petaling Jaya
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