1. It’s going to be much more common
Attended will accelerate past unattended RPA implementation, moving from a ratio of unattended to attended as 70:30 to 54:46
Government, public sector and NGOs will see a surge in usage of RPA
2. AI will accelerate- TREMENDOUSLY
Rapidly in the heels of RPA; AI will take centre stage in 2019 and a new tech may emerge, partnering with RPA which presents opportunity for scaling for SMEs and value added services by MNCs
3. Diversity of ownership
RPA will spread to the rest of the business, within Supply Chain, Marketing etc. Leadership team will take keen interest, in-sourcing will be viewed with great interest.
The KPI for successful RPA implementation is the Employee Engagement Index- a counter intuitive statement but absolutely right!
Source: Survey by PEX Network 2019 How does Finance and Finance Shared Services (FSS) manage the technology enablers of Robotics Process Automation (RPA), Artificial Intelligence (AI), Finance Analytics and Blockchain?
Join us in a robust discussion about RPA at the upcoming AGOS Finance Summit 2019 to find out!
Date : 9 & 10 April 2019
Venue: Connexion @ Vertical, Bangsar South, Kuala Lumpur, Malaysia (An event brought to you by AGOS Asia)